9.2

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,750 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Subaru Crosstrek body / paint problems

body / paint problem

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2016 Subaru Crosstrek Owner Comments

problem #4

Feb 072024

Crosstrek

  • miles

A D V E R T I S E M E N T S

Driving at 55 miles per hour and the hood safety latch failed. Hood smashed the windshield and rained glass down inside the car. The hood hyper extended damaging the fenders on the right and left. It also damaged the plastic around the wipers. Terrifying experience. Zero visibility caused me to slam on my breaks almost causing another vehicle to hit my car.

- Spencer, NY, USA

problem #3

Feb 052022

Crosstrek

  • miles
I was driving on the highway and my hood opened and flew back into the windshield. This caused my windshield to break. It was very dangerous and scary since I was driving on the highway. I was very lucky that I did not hit anything or anyone and also that no one else hit me. The tow truck driver said that the hood latch was broken. I have never had any issues with my hood closing prior to this and had no idea it was broken. There were no warning lights and the hood appeared to be closed, it looked the same as the hood always does, not lifted up or anything. The vehicle is still being fixed so I would think it could be further inspected if needed. The damage to my car is extensive. It needs a new hood, new windshield, fenders, and roof. The hood hit so hard that it caused the above mentioned parts to be distorted and bent. The part that failed on the car is the back up hood latch to prevent this from happening if the hood does open without warning like this.

- Thomaston, CT, USA

problem #2

Oct 272021

Crosstrek

  • miles
Engine Hood-Latch disengaged while driving at speed. The secondary (emergency) latch failed to keep the hood down, causing it to fly open, shattering the windshield, and completely blocking a view of the highway. (The hood latch had an issue where it would not close 10 months prior, and it was serviced by Subaru at that time)

- Rumson, NJ, USA

problem #1

Nov 152016

Crosstrek

  • 7,001 miles
While driving my 2016 Subaru on a highway in the rain, the sun roof unexpectedly exploded outward. There wasn't any sign of being hit by debris to cause the glass to shatter. Broken glass flew all over. I took photos of the glass roof that clearly shows the shattered roof broke upward.

- Clifton Park, NY, USA

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