This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer has a Subaru Baja and the hand brake does not keep vehicle from rolling backwards on a hill. Consumer took vehicle to dealer 3 times. First, dealer adjusted brake, but this did not fix the problem. Consumer believed this actually made problem worse. Consumer said that vehicle rolled faster after adjustment. On the other two trips to dealer nothing was done to vehicle other than technician taking vehicle on a test drive to see the problem. Technician saw the problem and said this was normal. Consumer has had this problem since he owned vehicle. It was bought new. No brake work was done T other than the one adjustment that dealer made.
- City Of Industry, CA, USA
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- City Of Industry, CA, USA