This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The radio head unit touchscreen is fairly unresponsive to the touch and buttons are too small. Forces driver to spend more time looking at unit while driving than a responsive touch screen with larger buttons. Several times I was frustrated when screen would not respond to the touch or when the "sound" button was activated/pressed instead of the "up" station/arrow button. The two buttons are way too close. System needs a software update. Also, voiced gps directions provided will not return once a phone call is received or placed. Only the mapped directions are activated and causes distraction when screen must be viewed instead of directions being heard.
- Cherry Hill, NJ, USA
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- Cherry Hill, NJ, USA