This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Taillight condensation when raining. Known defect, but company will not pay for repair. Stating outside of warranty. May occlude lights when driving. Broken driver's side sunvisor impeding vision. Multiple complaints on online forums, again reported to be outside warranty despite safety issue. Taken in prior to warranty running out and turned away.
The homelink mirrors in these cars have been a very big issue. I have been in for at least three repairs within the last year. The first night I took my car home, the rear-view mirror fell off and hit the dash of the car. This could have distracted someone and made them run off the road. They repaired it as soon as possible, but they have never been able to completely take the vibrations away. You can't see anything when looking in the rear-view mirror, because it shakes so much. There are forums full of people online with the same complaint. Subaru did change the backplate design recently, but it doesn't seem to have fixed the issue. I've noticed that it's worse when it's hot outside. The mirror seems to loosen. It has not fallen again, but I think it's just a matter of time.
The homelink rear view mirror mount failed and the mirror fell onto the center console, hitting the center air vents and damaging the molding, also hitting the shift knob and interfering with shift maneuvers. This also happened to me again one year later on July 18, 2014.
- Okalhoma City , OK, USA
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- Waco, TX, USA