This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In span of little over a year i have replaced the windshield once and had a repair twice. Insurance already went up due to the claims. Windshield cracks fast and easily!
Windshield started cracking after a minor pebble strike near the bottom center of the windshield. Crack has doubled in size in less than 10 minutes and continues to grow.
I own 4 Subarus I-??ve replaced 4 windshields and since replacing the windshields, I have 4 broken windshields. The oldest Subaru I own is a 2020. The smallest rock cracks the windshield, many think it-??s the eye sight system and a much thinner windshield. Insurance companies increase the rates if you claim the windshield, so many Subaru owners just don-??t get them fixed, causing visibility issues. I emailed Subaru of America about the problem and they sent me a $500 dollar coupon for parts? I asked a dealership about it, they said -??that-??s Arizona-??. 5 of the 8 broken windshields broke in Massachusetts where I bought 3 of the 4 Subarus, he avoided the conversation after that. Something-??s not right, and Subaru has gotten into trouble with this before.
With less than 5500 miles on our new Ascent, the windshield has 100s of small chips in it. When contacting Subaru about the issue we were told that's an outside environment issue and not something they could help with. After reading online, it seems the acoustic glass Subaru is using is an inferior product prone to easy damage that no other manufacturers has issues with. We now have 2 cracks forming from these small chips. This is a dangerous issue that impedes visibility with how such little effort it takes to chip or break the front windshield.
2nd cracked front windshields in the 1st 5 months we have own the car. Not sure how the first crack happened but this 2nd crack just started and has now spread to over half the window.
A D V E R T I S E M E N T S
- N. Lauderdale, FL, USA