5.5

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,273 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Subaru Ascent windows / windshield problems

windows / windshield problem

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2020 Subaru Ascent Owner Comments

problem #11

Jul 142023

Ascent

  • 60,000 miles

A D V E R T I S E M E N T S

The contact owns a 2020 Subaru Ascent. The contact stated that he parked the vehicle in the parking garage overnight and when he went to get into the vehicle the next morning, he noticed that the windshield was cracked. The vehicle was taken to the dealer and the dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 60,000.

- Lutherville, MD, USA

problem #10

Nov 292022

Ascent

  • 29,200 miles
The contact owns a 2020 Subaru Ascent. The contact stated while the vehicle was parked in the parking lot, the windshield suddenly cracked without impact. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 29,200. The contact stated that they reached a settlement with the manufacturer where they paid for the majority of the windshield repair.

- Elkhorn, NE, USA

problem #9

Sep 012022

Ascent

  • 26,000 miles
The contact owns a 2020 Subaru Ascent. The contact stated that while her fiancé was driving 65 MPH, the contact was seated in the passenger-??s side seat and noticed a crack on the driver-??s side windshield, starting from the rearview mirror. The contact took the vehicle to a local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 26,000.

- Maumee, OH, USA

problem #8

Apr 012020

Ascent

  • 1,000 miles

A D V E R T I S E M E N T S

The contact owns a 2020 Subaru Ascent. The contact stated she noticied tiny dots on the windshield, which obstructed her view while driving. The vehicle was taken to the local dealer camelback VW (1499 E camelback rd, phoenix, AZ 85014, (602) 648-9181) and the mechanic was made aware of the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 1,000.

- Phoenix, AZ, USA

problem #7

Nov 292020

Ascent

  • 22,000 miles
The contact owns a 2020 Subaru Ascent. The contact stated while the vehicle was at a stand still, he noticed the windshield cracked without impact in the center. The vehicle was taken to landers mclarty Subaru (5790 university dr nw, huntsville, al 35816: (256) 382-2425) and the contact was referred to windshield repair center. The contact had the vehicle taken to repair shop and had the windshield repaired. The manufacturer was informed of the failure. The failure mileage was approximately 22,000.

- Huntsville, AL, USA

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problem #6

Nov 112020

Ascent

  • 20,000 miles
The contact owns a 2020 Subaru Ascent. The contact stated that while driving 40 mph, without warning the windshield cracked in the driver's view. The vehicle was taken to an independent mechanic where the vehicle was inspected and the windshield was replaced. Tindol Subaru (1901 E franklin blvd, gastonia, nc 28054 (704) 867-8341) was contacted however, informed the contact that the VIN was not under recall. The manufacturer was notified of the failure and confirmed that the VIN was not under recall. The failure mileage was approximately 20,000.

- Statesville, NC, USA

problem #5

Aug 282020

Ascent

  • 3,100 miles

A D V E R T I S E M E N T S

The contact owns a 2020 Subaru Ascent. The contact stated while driving 45 mph, there was an abnormal cracking noise detected and the front windshield cracked without warning or impact on the driver's side. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed nor repaired. The failure mileage was 3,100.

- Erie, PA, USA

problem #4

Feb 132020

Ascent 4-cyl

  • 6,600 miles
Windshield cracks easy

- Tacoma, WA, USA

problem #3

Jun 082020

Ascent

  • 6,400 miles
The contact owns a 2020 Subaru Ascent. The contact stated that the windshield was cracked. The contact stated that crack grew from a pin head sized crack to approximately 24 inches within 72 hours; from the lower side of the driver's side of the windshield to the passenger's side of the windshield. The vehicle was taken to bob moore auto group located at 13000 broadway ext, Oklahoma city, ok 73114, (888) 667-8741 and the contact was informed that the repair was not covered under warranty. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 6,400.

- Yukon, OK, USA

problem #2

Jun 062020

Ascent

  • 3,340 miles
The contact owns a 2020 Subaru Ascent. The contact stated that the windshield cracked without impact. The vehicle was taken to ocean Subaru of fullerton (1100 S euclid St, fullerton, ca 92832), and the contact was informed by the technician that the windshield was cracked by a rock and was to contact the insurance company for assistance. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,340.

- Buena Park, CA, USA

problem #1

May 182020

Ascent 4-cyl

  • 1,364 miles
I got in my car and took the sun shade out of my windshield and found a large crack across it. The last time it was driven (2 days ago) there was no crack. The car was parked in my driveway.

- Albuquerque, NM, USA

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