10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
2,358 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Subaru Ascent brakes problems

brakes problem

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2020 Subaru Ascent Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #4

Jun 012020

Ascent 4-cyl

  • miles

A D V E R T I S E M E N T S

V1.the battery died within 6 months 4 times :first time Aug. 21. 2020, than Dec. 03.2021, Dec 24.2021 and Jan.04.2021 2.the stereo system is not working properly sound cutting off frequently. 3.break problem. Before 6 months the brakes had to be replaced and are still making grinding unusual noise. Even after multiple dealer service no improvement. Actual break action not consistent and not reliable save. 4.the ac system is not functioning properly - kicks in even when in heating mode. In using the remote start the ac kicks in immediately and changing the settings will not help. 5.the eyesight system is inconsistent with the warning lights coming on when there is no problem" instead of being a safety feature it is a dangerous problem feature. Because it is not reliable makes safe driving very difficult ? and we had considered this system as a plus when deciding on Subaru Ascent. 6.problems with trunk opening ? sometimes will not work with key or from the inside ? has to be opened manually. 7.oil level sensor had to be replaced. 8.the VIN number was listed to have a recall ? but when checking it out it showed 0 recalls. We consider this very strange. 9.after each visit to the dealer, we are told that everything is fine ? but one or two days later the same problems show up again. 10.bluetooth system keeps deleting phones. 11.RPM gauge not functioning. 12.mpg indication never changes shows always same value " even under completely different driving conditions. I am filing this claim for may daughter [xxx] because I bought the car at the time. Also the problems are ongoing since the date listed below information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- West Roxbury, MA, USA

problem #3

Jan 082021

Ascent

  • 3,500 miles
Vehicle has 6700 miles. Vehicle has been in to dealer 2X already for brake issues. Front brakes started making vibration, grinding and vibration issues. Issue exacerbated while going downhill or lightly being on the brakes. They've replaced brake rotors, pads and calipers the first time. Second time they replaced pads and rotors. 250 miles later going down hill the brakes are vibrating and making a growling noise

- Bonney Lake, WA, USA

problem #2

Oct 122020

Ascent

  • 9,500 miles
The contact owns a 2020 Subaru Ascent. The contact stated that during a countrywide road trip at 70 mph the vehicle shook and shimmied when he applied the brake going downhill on a steep grade. The vehicle was taken to the dealer groove Subaru (5300 S. broadway, englewood, co 80113, (720) 279-9409). The tires were rotated and the contact was advised to seek a comprehensive diagnostic test by an authorized dealer when he returned to his residence. The contact stated that the authorized dealer near his residence test drove the vehicle but was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 9,500.

- Brandon, FL, USA

problem #1

Mar 012020

Ascent

  • 600 miles
Jerky acceleration between 35-50 mph. Cvt "switching gears" up and down. Noticed at 600 miles. This happens sporadically, when it does happen the jolt snaps my head back. Brakes continue to squeal after 600 miles.

- Cherry Hill, NJ, USA

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