8.0

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,922 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Subaru Ascent accessories - exterior problems

accessories - exterior problem

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2020 Subaru Ascent Owner Comments (Page 1 of 3)

problem #48

Jan 032023

Ascent

  • miles

A D V E R T I S E M E N T S

On Tuesday, January 3, I had a THIRD chip in my windshield. This just happened yesterday, so I have not had it evaluated yet. HOWEVER, this will be the THIRD chip that I will have to have repaired in the three short years I've owned this vehicle. The first chip happened within a month of owning the vehicle, and there is a current NHTSA complaint on file (11297348) for this chip. The second chip occurred in September 2022, and I have had that one repaired. NEITHER of the repairs "held" past 30 days. I have NEVER owned a vehicle that had a windshield that chipped so easily. I'm very surprised that this has not been a recall issue yet (as the glass repair shop suggested it should be- they see this ALOT with Subarus).

- Williamsburg, VA, USA

problem #47

Dec 032022

Ascent

  • miles
Front windshield has cracked for a second time. The initial windshield purchased with the vehicle cracked, and was replaced in 2020. The second windshield has now cracked, and is pending repair.

- Selma, TX, USA

problem #46

Oct 242022

Ascent

  • miles
We've had this car for a little over 2 years and have had 3 cracked windshields, seems like anything that hits it causes a crack. I've been driving for over 45 years and multiple cars and have had cracked windshields 2 or 3 times. This doesn't make any sense. Thank you.

- Lakeland, FL, USA

problem #45

Oct 082022

Ascent

  • miles

A D V E R T I S E M E N T S

While parked, I adjusted the rear view mirror to my driving position. I heard a cracking noise and saw a crack go about three inches down from the rear view mirror on the windshield. Over night it spread from the mirror all the way down to the base of the windshield. I inspected the windshield for impact damage and found none.

- Fort Campbell , KY, USA

problem #44

Feb 232022

Ascent

  • miles
My windshield cracked for no reason. There is no point of impact. The vehicle is just over 2 years old and has been driven approx 7000 miles. I don't drive a lot, and live in a pretty rural area where there is little traffic. When I picked up my son from daycare the day before there was no crack. The next morning when I got in the car to go drop him off, there was a substantial crack. This seems to be a common problem with this vehicle, according to searches online. The vehicle was parked in my driveway, and nowhere near any trees. It did not storm that night. I cannot see any reason the windshield would have cracked.

- Cream Ridge, NJ, USA

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problem #43

Feb 082022

Ascent

  • miles
The windshield cracked on its own at the top of the windshield in the middle of the sights.

- Mapleville , RI, USA

problem #42

Sep 062021

Ascent

  • miles

A D V E R T I S E M E N T S

My front windshield spontaneously cracked while driving. The closest car was a very small car almost a mile in front of me and couldn't have caused a rock to get me. There were no warnings before it happened and it hasn't been inspected by anyone yet

- Morrow , OH, USA

problem #41

Dec 032021

Ascent

  • miles
Windshield cracked twice for no apparent reason. Had the windshield replaced by Subaru, and will now have to replace it a second time.

- Brentwood, CA, USA

problem #40

Jun 292021

Ascent

  • miles
When I arrived at work I noticed a 4 inch crack at the bottom left corner of my windshield. I had not noticed any rock hitting my windshield. By the time I got out of work, the crack had expanded to about 8 or 10 inches and continued to expand to over 1 foot. This has never happend to me in the 35 years I've been driving and not to any of the many cars I've owned. I filed a claim with my insurance and plan to have the windshield replaced this week. However, I happened to do a Google Search about Subaru Ascent cracked windshields and noticed the recall of other Subaru models. Additionally, on the Subaru forums, there have been many others writing of the similar experience of an unexplained crack in the windshield of their Subaru Ascent.

- Pearland, TX, USA

problem #39

Sep 122021

Ascent

  • miles
I recently bought my Subaru and I noticed the transmission would stall when going in to gear or changing gears and the rpm would be high, also last night I de fogged my windows and drove to my destination and noticed a crack in my windshield from the top where my eyesight is, I did not hear or see anything hit my car windshield, my car didn't give off any warning signs for either of the problems I stated, I have contacted subur 1800subur3 they say there is no recall so now talk to customer service so now I am waiting to speak to them

- Scotts Valley, CA, USA

problem #38

Jul 092021

Ascent

  • miles

A D V E R T I S E M E N T S

Windshield cracked with no apparent reason.

- Rocky Mount, NC, USA

problem #37

Jun 252021

Ascent

  • miles
As we were driving, a vehicle passed us going the other way and suddenly something hit our windshield and damaged it. I am reporting this because the cracks from this unusual incident are rather large in comparison to other windshield chips I have seen on previous cars.

- Ankeny, IA, USA

problem #36

May 182021

Ascent

  • miles
Several months ago a very small chip appeared in our windshield. We do not remember getting hit by anything. Within a couple of days the chip cracked almost half the length of the windshield. We paid over $1000 to have windshield replaced. Less than two months later we again saw a small chip in the windshield. My husband tried to fix it before it cracked and while fixing it the chip cracked almost half the length of the windshield. We will now have to pay to fix another windshield due to spontaneous chips that we were not aware of.

- Las Vegas, NV, USA

problem #35

May 092021

Ascent

  • miles
The windshield cracked out of no where. I haven't even had the car for a year and barely drive it.

- Saint Charles, IL, USA

problem #34

Mar 292021

Ascent

  • 9,500 miles
Within a seven month period and while my car had under 10,000 miles on it, I've had to replace the windshield twice. Both times a pea size chip had progressed into a 12-18 inch crack within a hour while the car was parked. Both times I was driving on the same city highway at speeds at/under 60 mph and was hit with common highway gravel. My previous Subaru, a 2018 outback, also had to have the windshield replaced when the rearview mirror popped off the windshield on its own while I was driving in a neighborhood and left a hole through the windshield. There is something defective with these newer Subaru windshields and its a safety issue.

- San Antonio, TX, USA

problem #33

May 032021

Ascent

  • 4,000 miles
Windshield cracked with no cause I can see

- Cypress, TX, USA

problem #32

Apr 162021

Ascent

  • miles
My windshield cracked out of no where while driving on the freeway

- Pomona, CA, USA

problem #31

Apr 162021

Ascent

  • 18,000 miles
I was driving on the highway on 4/16 and something hit the windshield and created this chip. I'm afraid it's going to turn into a large crack

- Aston, PA, USA

problem #30

Apr 072021

Ascent

  • 8,500 miles
18 inch crack in windshield on passenger side, happened spontaneously, nothing struck the windshield at any time.. just noticed it today 4/7/21 at 0930

- Mohegan Lake, NY, USA

problem #29

Mar 242021

Ascent

  • 16,600 miles
A horizontal crack appeared in the top 3/4 of the drivers side windshield. Crack begins on left most edge of windshield and has spread approximately 6' horizontal and then 8' downward. Crack continues to get worse and needs replacement asap. No impacts to the windshield and crack was found after sitting overnight.

- Kalama, WA, USA

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