This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My windshield cracked thr entire length of windshield. Upon I spection neither my husband nor I could find a chip which would have been the root cause of the crack. I am unsure when I noticed the crack, I believe it was when I got in my car to go to work one morning.
My windshield cracked just 2 weeks after purchasing the car. It has since cracked two more times. I was traveling on the highway all three times. The date below is an approximate date.
Front driver side window randomly cracked. Vehicle was driving on the highway at approximately 70mph on the interstate. No other cars around. Then all of a sudden the window cracks.
There are so my small pits and chips in my windshield. I have less than 6000 miles on the car, and owned if for less than 6 months. I noticed the first chip in the first week of ownership but thought it was bad luck. Since then I am facing well over a dozen, and they are incredibly distracting. There is no way this is normal wear and tear. I've never had a rock hit the car. Its just the fine granules that come with driving. This is horrible!
I purchased my Ascent on November 29, 2019. By December 8, I had two cracks in the windshield. I live in a small town, and was driving less than 45mph when both of these chips occurred. One was (according to safelite) too small to repair. The other one was repaired on 12/10. By January 2, the crack that was repaired has reappeared. Safelite does not guarantee their work, and now I will have to spend a fortune and use my deductible to replace the windshield on a brand new vehicle.
A D V E R T I S E M E N T S
- Centreville, MD, USA