4.2

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
27,856 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Subaru Ascent windows / windshield problems

windows / windshield problem

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2019 Subaru Ascent Owner Comments

problem #12

Feb 032023

Ascent

  • 60,000 miles

A D V E R T I S E M E N T S

The contact's wife owns a 2019 Subaru Ascent. The contact stated that upon entering the vehicle, a crack was seen forming from above the rear-view mirror. The contact stated that there were no impacts to the windshield to cause the crack. The contact stated that the crack was expanding and extending down near the hood of the vehicle. The vehicle was not taken to an independent mechanic or a local dealer to be diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

- Naselle, WA, USA

problem #11

Aug 212022

Ascent

  • 25,000 miles
The contact owns a 2019 Subaru Ascent. The contact stated that while driving approximately 60 MPH, the front windshield was struck by a small pebble kicked up by another vehicle. The contact stated that the damage was a small crack and chip on the lower section in the middle of the windshield. The contact drove the vehicle to a glass repair shop to have the chip and crack repaired. The contact stated that repair was performed; however, the windshield had started to crack at the point of the repair. The contact was advised by the glass repair shop that the windshield needed to be replaced. The windshield was not replaced. The manufacturer had not been informed of the failure. The failure mileage was approximately 25,000.

- Murrieta, CA, USA

problem #10

Apr 262022

Ascent

  • 54,000 miles
The contact owns a 2019 Subaru Ascent. The contact stated while driving at an undisclosed speed, a small rock struck the passenger-??s side windshield causing a crack. On another occasion, the contact stated that she heard a pop and saw a small crack on the driver-??s side windshield. The contact was unsure what caused the second crack. The dealer was contacted and referred her to a third-party windshield repair facility. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 54,000.

- Cicero, IN, USA

problem #9

Apr 102022

Ascent

  • 25,000 miles

A D V E R T I S E M E N T S

The contact owns a 2019 Subaru Ascent. The contact stated that upon entering the vehicle, he noticed a horizontal crack on the lower driver-??s side windshield. The contact stated that there was no impact on the windshield to cause the crack. The contact had the vehicle repaired through his insurance company by an independent mechanic. Recently, the same failure occurred in the same spot as before. Neither the dealer nor the manufacturer had been notified of the failure. The contact stated that the failure obstructed his vision while driving. The vehicle had yet to be repaired. The failure mileage was approximately 25,000.

- Tampa, FL, USA

problem #8

Apr 232022

Ascent

  • 50,000 miles
The contact owns a 2019 Subaru Ascent. The contact stated while driving approximately 70 MPH, the contact observed a crack at the bottom of the windshield by passenger-??s side pillar. The crack then extended up to the center of the windshield just underneath the rearview mirror. The contact observed that the crack increased by a few centimeters every time the vehicle was driven. The contact had not taken the vehicle to the local dealer. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 50,000.

- Loveland, OH, USA

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problem #7

Oct 182018

Ascent

  • 4,500 miles
The contact owns a 2019 Subaru Ascent. The contact stated that while driving at 40 MPH, she heard a cracking sound coming from the windshield and saw a minor crack on the driver's side of the windshield. The contact drove the vehicle to her residence and parked it. The next day, the contact noticed that the crack had extended to approximately 5-feet long. The vehicle was taken to the dealer who replaced the windshield; however, the failure reoccurred. The contact stated that while driving at 30 MPH, the windshield made an exploding sound and there was an 8-inch-long circle crack on the driver's side of the windshield. The vehicle was taken back to dealer who replaced the windshield for a second time; however, the failure recurred while driving. The contact stated that she sealed the half inch long crack that was on the driver's side of the windshield herself. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not repaired. The failure mileage was approximately 4,500.

- Ramona, CA, USA

problem #6

Nov 082021

Ascent

  • 31,040 miles

A D V E R T I S E M E N T S

The contact owns a 2019 Subaru Ascent. The contact stated while entering the vehicle, he noticed the front windshield was cracked on the passenger-??s side. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 31,040.

- Marlboro, NJ, USA

problem #5

Sep 202021

Ascent

  • 33,663 miles
The contact owns a 2019 Subaru Ascent. The contact stated that the vehicle was parked in a parking garage and when she returned to the vehicle, she noticed that the windshield was cracked. The contact stated she could not determine the cause of the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was 33,663.

- Melrose, FL, USA

problem #4

Nov 022020

Ascent

  • 16,000 miles
The contact owns a 2019 Subaru Ascent. The contact stated that while the vehicle was parked, the front windshield started to crack without incident or impact. The vehicle was diagnosed but was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 16,000.

- Bothell, WA, USA

problem #3

Dec 082019

Ascent

  • 8,965 miles
The contact owns a 2019 Subaru Ascent. The contact stated that the windshield cracked without impact. The vehicle was taken to a glass repair shop and repaired but not replaced. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 8,965.

- Portland, OR, USA

problem #2

Jun 212020

Ascent

  • 6,100 miles
The contact owns a 2019 Subaru Ascent. The contact stated that while the vehicle was parked, the windshield cracked without impact. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure however, assistance was not provided. The failure mileage was approximately 6,100.

- Canton, GA, USA

problem #1

Oct 182019

Ascent 4-cyl

  • 20,000 miles
Had two chips in the windshield, one cracked and had to replace windshield. 24 hrs later had another chip and another within a couple of weeks. I only drive on the freeway once per week and don't drive much because I work from home. I used to drive 60 miles on the freeway every day for school and work when I owned a subura impreza (2007) and outback (2014) and never once had a chip in those 5 years until I purchased Ascent. I expressed my concerns and was told by the dealership that the new Subaru use a thinner glass due to the new eye sight feature and you do not get the option to purchase a thicker glass windshield.

- Grants Pass, OR, USA

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