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Subaru Recall WRK-21:
2019 Subaru Ascent
An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Power Train — Automatic Transmission — Control Module (TCM/PCM/Tecm)
Power Train — Driveline — Chain/Belt
- Summary
- Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
- Actions
- Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
- Documents (11)
- Defect Notice 573 Report
- Recall Acknowledgement
- Manufacturer Notices(to Dealers,etc) - Date: December 10, 2021 New Subaru Safety & Emissions Recall: WRK-21 CVT Chain Guide Breakage
- Subject: TR690 Chain Guide Inspection / TCM Reprogramming Date: 1/31/22
- Subject: TR690 Chain Guide Inspection / TCM Reprogramming Date: 1/24/22
- ISSUED Interim Owner Notification Letter(Part 577)
- ISSUED Interim Owner Notification Letter(Part 577)
- Manufacturer Notices(to Dealers,etc) - Date: February 7, 2022 UPDATE Subaru Safety & Emissions Recall: WRK-21 – CVT Chain Guide Breakage UPDATE: Interim Owner Notification
- Manufacturer Notices(to Dealers,etc) - 021622 Retailer Pre-owned Assistance Program – CVT Chain Guide Breakage (WRK-21)
- Manufacturer Notices(to Dealers,etc) - Date: February 23, 2022 Re: WRK-21 CVT Chain Guide Breakage Recall - Customer communications and rental
- Manufacturer Notices(to Dealers,etc) - Retailer Pre-owned Assistance Program – CVT Chain Guide Breakage (WRK-21)
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