This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Unknown. Electrical failures including eyesight, the dealers lie about the work they do, the latest was recent - they said sludge was everywhere which causes the timing to be off and said the entire engine needed to be replaced but refused to do so. I do not trust they were honest about the spot welds, as my VIN and contract were mysteriously changed after I took delivery. Battery dies, amp dies, head unit stops functioning for months at a time. Eyesight slams on brakes at last minute. I am told it-??s normal to shut up and leave. For example the last time I took it in less than 30 days ago they said they changed the filters as well. They did not. According to them they owe me a new engine. I have Starlink and documents oil is changed by Subaru yet they claimed they had no record, and it is my fault so I need to replace engine.
All warning lights came on last week May 5th 2021 while I was drivingthecarhone after dropping my daughtertoschool. I pulled over and called the dealership and was advise to take the car in. As I drove the engine started to lag and icouldnotdrive more than 45miles. Took the car to the dealership and found out the transmission was bad. This car is 2 1/2 years old and I've had so many problems with it. When the cvt was replaced the car never run the same, I've taken it to the dealership several times and let them know that there is something wrong with the car. It lags and hesitate duribg acceleration. Unfortunately they could not replicate the issue and that it was normal. Then this happen. I have reported the issue to Subaru of America.
Dead battery without warning. The car has only $11,100 miles on it. I had to call roadside service for a jump and go to the nearest place and buy a new battery. This occurred on a Sunday. The vehicle was stationary in my garage. I have an extended warranty and all maintenance and recalls have been done at a dealership in a timely manner. I had no indication that there was a battery problem.
Small crack in windshield has spread across entire windshield rapidly. We do not recall when the small crack occurred but the crack spread across the entire windshield in roughly two weeks time.
My windshield was hit by some soft, small debris and cracked. I learned that this is an issue with a lot of owners therefore wanted to file a complaint. While it happene
- Arlington Heights, IL, USA
Search CarComplaints.com for these popular complaint phrases...
I parked my car at work with nobody around me and nothing above the car. When I got out of work I sat in the car I noticed a crack on the windshield approximately half a foot. I drove it that morning and absolutely sure it was not there. I looked around where I parked if there is anything that could possibly hit it and there was nothing, none on the ground or on the vehicle. The windshield just spontaneously cracked even the vehicle is stationary how much more if something hit the windshield on a highway. I also had to replace the tires in about a year of use, I never had to replace my tires that so early on a brand new vehiclle.
The car emits gas, petrol fumes in the cabin via the vents. The car has been brouhgt back tho the shop several times and they have not been able to repair this. Have taken a gas sensor to the vents and the gas sensor proves that gas/petrol fumes are being released into the cabin and can potential cause affixation. Note this happens when the car is stationary or driving
At 2 years and 5 months old (55K miles, mostly highway driven) the battery dies and I was stranded when I had stopped and parked. Would not start anymore. Had to jump start car and drive to dealership. Subaru dealership (gillman Subaru southwest, houston, tx) did a load test and determined battery is dead. Would not replace battery. Wanted to charge $500 to replace battery!! went to auto zone and had it replaced and installed for under $200!
Battery has died at least 3-4 times since purchasing the car. Also ongoing issues with the radio- radio has stopped working completely before two instances when the radio died. Amplifier has been changed in car and serviced multiple times. Once while driving, the car died while driving it and steering locked.
Car died and would not start at one year old, diagnosed as faulty battery 11/2019; almost exactly one year later at md office would not start and lights flickered and no control, would not start again! ; now sitting in parking lot waiting tow; believe fault is related to battery drain in one year and electrical drain; left stranded with two kids getting covid tested with a brand new 2 year old car with 20,000 miles only!!!!!!!
When accelerating the car lurches and hesitates, there is also a low growling noise from the right side. This happens most often at low speeds, in neighborhood driving, under 30 miles hour. The car has already had a new transmission as we were told this would resolve the issue. Almost immediately the issue continued and was back at the dealership. The official diagnosis from the dealership is we do not know what the issue is and we cannot fix it. Please drive as normal. This issue has bene ongoing with the car for months.
Parked the car. The rear liftgate would not open with fob or from dashboard. Two quick beeps but no movement. We decided to just grab our items from the inside and left. When we returned to the car about an hour later, the car would unlock but the rear liftgate still didn't work. We loaded up the car and started the car but battery was dead. After charging up the battery, all the major safety car features have been disabled and the engine light is on with many other lights showing up. The car is drivable but obviously doesn't feel right or safe. I just called Subaru to make an appointment. I explained the problem. They originally scheduled an appointment for 2 weeks later but I managed to get an appointment for next day. I'm concerned about the safety of the car especially with the number of other owners with electrical problems specifically related to the tailgate.
I have a 2019 Subaru Ascent. On July 2, my husband was driving on a rural road when out of nowhere the car started vibrating and rattling and his speed went from 60 mph down to 30 mph in a matter of seconds and the car started flashing information on the dash. And the car shut off. He got off the road and called aaa. It was an hour and a half before they got there. Nothing and nobody was around and he had to beg the tow truck driver to let him and our elderly dog ride to the nearest Subaru dealership which was about 50 miles away. I was already at the beach at emerald isle nc and had to go pick him up at parkway Subaru in jacksonville nc. This was on July 2,2020. Today, July 11, we still don't have my car back. I am thankful that parkway dealership loaned us a car to get back to raleigh where we live and bout our car, at southern states Subaru. Parkway has told us various things that could be the problem. For for several days they had to guess as the Subaru headquarters it was 'down'. as of now parkway still has my car and I have their loaner Subaru outback. This was a very dangerous situation and could have caused a crashed as well as left my 65 year old husband and dog stranded on the side of a very rural road. This is totally unacceptable and what I thought was a very reliable Subaru Ascent has greatly disappointed. Please help!!
Had two chips in the windshield, one cracked and had to replace windshield. 24 hrs later had another chip and another within a couple of weeks. I only drive on the freeway once per week and don't drive much because I work from home. I used to drive 60 miles on the freeway every day for school and work when I owned a subura impreza (2007) and outback (2014) and never once had a chip in those 5 years until I purchased Ascent. I expressed my concerns and was told by the dealership that the new Subaru use a thinner glass due to the new eye sight feature and you do not get the option to purchase a thicker glass windshield.
Moon roof cracked. Car was parked away from trees etc. Roof was in tack when parked. Vehicle was not in motion. When I returned to my vehicle 2 hours later it had a huge crack extending from back to front of window. It was a warm sunny day, but not excessively hot.
The car was in the usual parking space when I go to work. No hazard or debris that might hit the car/ windshield but today when I get off from work, my windshield has a 30' linear crack, extending from the passenger side up to the middle of the windshield. There is no mark that the windshield is hit by a stone or debris or hit by something hard. I don't know what happen or how it got a crack. It might be possible that the windshield was crack by the direct heat of the sun? maybe the windshield is defective on it's own after certain time. Our Subaru Ascent was purchased almost 23 months ago with 30K mileage.
A D V E R T I S E M E N T S
- Houston, TX, USA