10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
5,467 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Subaru Ascent engine problems

engine problem

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2019 Subaru Ascent Owner Comments (Page 3 of 3)

« Read the previous 20 complaints

problem #5

May 152019

Ascent

  • 9,600 miles

A D V E R T I S E M E N T S

Almost 9500 miles, raining outside wife driving normal speed (highway driving) and eyesight stopped working and check engine light came on. Vehicle still ran. Secondly took to local subrau dealership for 10,000 service they found nothing wrong and did service. Wife left dealership and noticed car pulling to left after tires rotated. Returned to dealership, they said it was normal feathering of tires. Worried eyesight and engine can be affected with rain. Also at a few hundred more miles we now smell burning oil on and off outside of car. We have also experienced high revving motor with no foot on gas pedal.(stationary when smelling burnt oil smell and motor revving. Also once high revving while my 17 year old was city driving. Love to drive the car, hope it holds up!

- Garland, TX, USA

problem #4

Apr 252019

Ascent

  • 1,500 miles
Raw gas smell when vehicle is at idle or after being driven for a bit and parked in the garage. The smell comes thru the vents and fills the garage after I park the vehicle. Gas mileage is also being effected it seems, and is low.

- Joliet, IL, USA

problem #3

Oct 012018

Ascent

  • 250 miles
Within my first two weeks (200-300 miles) of owning the vehicle I was told by stevens creek Subaru that the car was not safe to drive and here we are again. Another failed strut. So by deduction, it's unsafe to drive but that hasn't stopped Subaru from putting me back in it, fully aware that the strut has failed verified at 20,000 miles but problem started 12,000 miles ago. In motion this is a problem everywhere. Safety issue. Subaru is not making me drive for almost a month with a failed strut, waiting on parts. Let's talk about brakes next... so they replaced the front pads with "special" brakes, hand delivered from Japan. Why" what are these "special" pads and how are they different? I really want to know what's different about these? are they softer? will they wear out faster" I'm not honestly thrilled that they resurfaced the rotors. Again... brand new car... brand new rotors... now they have extra "wear" as a result of the bad brakes from the factory and they will wear out faster. Would have preferred them to be replaced. This only adds additional out of warranty costs to me in the end. Especially if the new pads also wear quicker. Safety we just blindly applied the ECU firmware upgrade with no pre-drive test to verify the problem. Which was why the car was left overnight in the first place initially. So we have no documentation of the issue just that we flashed the firmware. From my tests the past two mornings it seems better and possibly resolved but again, this should have been properly documented and tested and was not. The surging engine condition / transmission gear ratio hunting problem was never verified by the dealer. They blindly flashed the firmware and also didn't road test after the fact. There also still an undiagnosed transmission problem. Additionally there's many more things wrong with my car but your form limits me to three at a time.

- Royal Oaks, CA, USA

problem #2

Feb 112019

Ascent

  • 2,417 miles
I was in traffic and the dash- started flashing and everything at once started shutting off and then brake was applied on its own. Very scary while in traffic- I have been waiting for a tow truck for over 3 hours. Dials: At oil temp flashes, all electronic things is all off and lit. Transmission and braking issues- all at once. City street braddock rd and I pulled off at kings park shopping center in front of wells fargo and cvs, stationary.

- Springfield, VA, USA

problem #1

Sep 282018

Ascent

  • 3,400 miles
Driving on freeway check engine came online suddenly. Eyesight turned off. Car became unstable, could not go past 60 mph. Kids in freking out. Very unsafe. Took to dealership. They could not figure out. I did online research and followed these forums https://www.ascentforums.com/forum/137-Subaru-Ascent-complaints-issues-problems/1981-check-engine-light-11.html apparently early Subaru models had 2 bolts missing in the engine airtight compartment. Atleast 2 other people have complained. I have driven so many miles Subaru as not issued a tsb and a recall. I was planning to take legal action as this a unsafe thing to do. Please please please look into this. I hope you could ensure accountability and honesty w/ Subaru. I am extremely frustrated. Did Subaru deliberately hid this from consumers? please check this forum thread again https://www.ascentforums.com/forum/137-Subaru-Ascent-complaints-issues-problems/1981-check-engine-light-11.html

- Dublin, CA, USA

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