Even though I drive my 2019 Ascent regularly, I had to jump start my battery twice last year within a space of 1 month. The dealer told me nothing was wrong. On March 28, 2021, having driven 500 miles from my home in ca to scottsdale AZ, my battery completely died and aaa told me have had issues with Subaru batteries & I had to purchase a new one at a cost of $207. My SUV bought in July 2019 has a little over 8,000 miles and when I contacted Subaru, they basically blamed various things and suggested I take it to a dealer.

- Goleta, CA, USA

The car battery keeps dying. The first battery died a little after a year. The second car battery died two months and few days later. I drive the car a few times a week. I've never had a different car die under the same driving conditions. When I jump start the car after the battery dies, the electronics in the car do not function properly. When I quickly steer the steering wheel, eyesight, power steering, and other various electronics rapidly turn on and off. This seems to indicate that the battery cannot be charged, and sufficiently power the vehicle, while the vehicle is running and causes unsafe driving conditions. After receiving the new battery, these issues were mitigated until the new battery died two months later and the same behavior is happening again. The first time I went to the dealership about this issue, they said the battery was faulty and replaced it with a new battery under warranty. I'm still waiting for my next service appointment to resolve this issue.

- Burlington, MA, USA

Electrical system has some sort of residual power draw when parked that completely drains the battery. Even when car is driven the day before, after being parked overnight has resulted in a dead battery 8-10 times. No lights left on or doors open (even rear lift gate is closed properly)

- Kaysville, UT, USA

Multiple electrical issues. Now on second battery. Vehicle in driveway, tailgate opened for 30-45 minutes and battery died. Vehicle in driveway with radio on for 1 hour, battery died. Vehicle in driveway, not driven for 12 days and battery died. Each time battery died, unable to easily jumpstart. Each time battery died, tailgate unable to open even manually.

- Saratoga, CA, USA

Battery drained rapidly while listening to the radio for 15 minutes with car engine not running (stationary). Car needed to be jumped.

- Springfield, PA, USA

The battery fails and cannot be recharged, it drains immediately. Also the airbags no longer work. We have had the car jump started by. A tow truck and then charged the battery at home with our own charger and it still dies immediately.

- San Diego, CA, USA

The contact owns a 2019 Subaru Ascent. The contact stated that when the vehicle was idle the battery would drain without warning. The contact stated that the vehicle needed to be jump started or the battery replaced. The contact took the vehicle to the dealer walker's renton Subaru (555 sw grady way, renton, wa 98057, (425) 226-2775) who were unable to identify the cause of the failure. The vehicle had not been repaired. The failure persisted. The manufacturer was not made aware of the failure. The approximate failure mileage was 7,300.

- Normandy Park, WA, USA

Premature battery drain. Ive replaced the battery in my Ascent 3 times in the past 2 years I've had the vehicle. First instance occured when taligate hadnt closed all the way and drianed battery. Second instance car doors were open for approx 2 hours to clean and detail my car when battery died. Third instance was listening to music in the car for 40 min while waiting for husband to go to store and I waited in the car and batter died yet again.

- Oakley, CA, USA

My battery has drained twice in 2 months, to the extent that it needed to be jumpstarted. To the best of my knowledge nothing electrical was on. The car was parked. Both times required seeking external help to drive away. When it first occurred, I had the battery checked by my dealer and they found no issues with the battery. To prepare for another dead battery, I purchased jumper cables so I wouldn't be stranded.the first time this happened it was at 12,000 mi; second time at 23,000 mi.

- Novato, CA, USA

Battery dead even though car has been in garage and driven at least 2-3X a week. Happened a few times since the first incident happened in Oct 2020, and then subsequently multiple times where we need it to be jumped start. Eventually took to dealership for diagnosis and they had to replace the battery in Mar 2021.

- Issaquah, WA, USA

My barely 2-year car continues to have electrical issues. It refused to start for the 4th or 5th time over the last several months... twice in the past week. One, particular instance from this past week, I drove about a mile to my local library to do curbside pickup. I turned off my car while I waited 2 minutes forthe librarians to deliver my books. I had my two small children in the car. My car would not start back up. I didn't see this as a problem as a few months ago I purchased a portable jump starter because I have been having so many issues with my fairly new car. Well, I couldn't access my jumper because it was in my trunk which can only be opened when the car has power. It, of course, was raining, sleeting and snowing while all this was happening and my children were screaming and crying. Thankfully, one of the librarians had noticed I was having a problem and was able to give me a jump. This is probably the 4th or 5th instance in the past 6 months. However, this is the first time when my car was started and then wouldn't restart. Usually the instance occurs in my driveway. Frustrated, I made an appointment at my local Subaru dealership for the following day, (February 19) to see what the heck was going on, they said they did a diagnostic and came up with everything being normal. I went home and a few hours later my family and I decided to take a long weekend out of town. The car was packed, kids were in their carseats and my car would not start. Paying $50K+ for a car that won't even start is beyond frustrating. I know someone who has the same car and has been having the exact same issues. Please let me know if you have any advice for me or any suggestions of next steps I should take.

- Salt Lake City, UT, USA

I have had many many times that the battery on my new car has died if it has not been driven daily. I had the shop test the battery the last time it was in and they said there was no problem. The car battery has died at least 5 times since I purchased the vehicle new in July 2019. I have been made aware of a class action lawsuit regarding this issue. My car has died again this week. I am working from home and with the massive snow, I did not drive the car for a few days and now it is dead.

- Bentonville, AR, USA

I have required 6 jumpstarts in the last 7 months. The vehicle is two years old.

- Scarsdale, NY, USA

Several times our 2019 Subaru Ascent battery has drained down to low levels requiring jump starts. This last time was this winter and -15 degrees outside and was very dangerous for her. The alternator does not seem able to keep up with the load. I have heard of many other people having this problem. It sat overnight on both occasions.

- Hinckley, MN, USA

My car is 1.5 years old and the battery died in me and left me stranded. Car started after being jumped. I used my trickle charger and it is telling me that battery is bad. Car electrical system was acting strange and not turning off all systems when car was turned off. This probably drained battery.

- Lutz, FL, USA

Battery is dead frequently (1-2 times per week). This occurs after leaving one or more doors open (thus the interior lights are illuminated) for only 5-10 minutes. We are constantly having to jump start the car using a portable lithium ion battery that we purchased because of this issue. This has been occurring for over a year.

- Vancouver, WA, USA

Went to bjs to get food battery died 18K

- Rochester, NY, USA

Unable to start my Subaru Ascent 2019 due to battery issue, facing this issue 2nd time. I was able to start my vehicle 3 days ago and vehicle stationary for 3 days in garage and try to start today it did not start start again it makes little bit crank sound and then no response from engine and halted and my dashboard displayed everything, tryed multiple times no luck for me.

- South Windsor, CT, USA

Vehicle will not start because battery is dead and requires a jump. This is the third time it has occurred. We have had to call starlink to come and jump the battery which resolved the issue on 1/25/21, 12/29/20 and 6/20/20. The vehicle was purchased new in May 2020. It is kept in a garage when not in use.

- Roseburg, OR, USA

55 degree sunny day in rural Virginia. 2019 Subaru Ascent has 8214 miles. Drove Ascent about 4 miles. Stopped to run quick errand. Two minutes later car would not start. Dash lights on, including check engine, battery. Power windows and rear hatch still worked. Called dealer-followed their instructions to try starting car in park, neutral, etc. They said it sounded like a battery problem, advised me to call Subaru roadside assistance. Spouse came with battery charger. Charged battery for a few minutes and car started. Charged battery overnight. Searched online for Subaru battery problems. Read that a class-action lawsuit was filed against Subaru of America in 2020 relating to outback and Ascent battery issues. These models are reportedly equipped with batteries that drain and die. Lawsuit contends that Subaru has known about these battery problems since 2017, and has issued a technical service bulletin about battery discharging and dying after short trip driving.

- Moneta, VA, USA