I own a 2008 Scion Tc which that is driven by my son and have 2 complaints which I feel are safety defects. Upon taking it in for repairs on 6/16/10 we advised the service advisor at Toyota of hollywood (fl) that the front grill fell off after hitting a bump in the road. The service advisor told us that we should repair this ourselves since he didn't want Toyota to be liable if it fell off again. Shouldn't they be liable in the first place since they are the manufacturer of the vehicle? secondly, while my son was driving on I-95 last week (7/1/10), the hatchback popped open while driving at a speed of approximately 55 mph. When he arrived home, we noticed that the latch to the hatchback was very loose and held together by 2 worn out screws. I contacted the service manager at Toyota of hollywood for a resolution to this matter and have not yet received a return phone call.

- Cooper City, FL, USA