The contact owns a 2004 Saturn Vue. The contact stated that the vehicle was in the on position when the ignition key became disengaged without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact stated that the VIN was not included in NHTSA campaign number: 14V490000 (electrical system). The failure mileage was 100,000.

- Santa Barbara, CA, USA

I visited the dealer on that date because my car has faulty ignition switch (sometimes key don't turn and the key can go out easily in any position) and I hear the news for the recall for this vehicle with date 8/7/2014. The dealer was unable to find the recall in GM web page, exactly happen to me every time I check for this recall at GM web page. I'm worry an accident with the faulty ignition switch will occur at any time. I have the printed copy from the dealer at that time.

- Waukegan, IL, USA

Key can be removed from ignition irrespective of ignition position. (including while in "run" position). Vehicle is not covered under the recall yet my condition exists and I am primarily concerned that airbags will deploy properly in a crash. First incident approximately six years ago. Thank you.

- Carmel, IN, USA

The contact owns a 2004 Saturn Vue. The contact stated that the key could be removed out of the ignition switch without it being in the off position. The contact was made aware of recall NHTSA campaign number: 14V490000 (electrical system) and believed that it was directly related to the failure. The dealer was contacted and made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was 105,000. Updated 12/22/14 the consumer informed his vehicle was not included in the recall, even though he experienced the same symptoms. Updated 01/07/15

- Walnutport , PA, USA

The contact owns a 2004 Saturn Vue. While driving approximately 60 mph, the key released from the ignition switch and the vehicle stalled. The contact was able to restart the vehicle. The manufacturer was notified of the failure. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The approximate failure mileage was 200,000.

- Richland, NC, USA

The contact owns a 2004 Saturn Vue. The contact stated that the key was not secured in the ignition and was able to be removed while in the on position. The contact referenced recall NHTSA campaign number: 14V490000 (electrical system). The VIN was not included under the recall. The failure recurred on numerous occasions. The vehicle was not diagnosed. The failure had not been repaired. The approximate failure mileage was unknown.

- Mokena, IL, USA

The ignition key can be removed while the vehicle is in accessory or run settings. On several occasions I have exited the vehicle with the keys in hand, thinking it was off when in fact it was still running because the ignition had not fully moved to the off position. Key is very loose when inserted in the ignition and I fear that it will come out on it's own through vibration. Primary key is worn down and does not have the same profile of the second key provided at new delivery but rarely used. The second key can also be removed while running. Although the vehicle has the characteristics of the ignition recall it falls outside the manufacture dates. When I presented the car to a dealership for repairs I was told that I had to wait for GM to contact me and a standard (paid) repair was not possible because they needed the parts they had to fix recalled vehicles.

- Palatine, IL, USA

The contact owns a 2004 Saturn Vue. The contact stated that when driving, the key would release from the ignition. The failure recurred on multiple occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,000.

- Keithville, LA, USA

The contact owns a 2004 Saturn Vue. The contact stated that the key came out of the ignition while the vehicle was in motion. The failure occurred multiple times. The dealer stated that the failure could be related to NHTSA campaign number: 14V490000 (electrical system). The vehicle was not repaired. The manufacturer stated that the VIN was excluded from the recall. The approximate failure mileage was 98,000.

- St.Loius, MO, USA

Driving at a very slow rate of speed, car started vibrating so violently, I was afraid that a wheel was coming off. I pulled over to the side of the road, shut off the vehicle, then restarted it. It was fine. The next day, it was driven all day with no issues, except that my directionals kept going off and would not work, and then all of a sudden would start working, especially if I shut the vehicle off and started it back up. That afternoon, however, the vibrating started again. I drove the vehicle immediately to a mechanic, who told me that nothing showed up on the computer. He said that he punched my vehicles information into the NHTSA website, and found the recall on the ignition. He tested this on my vehicle, and found that you could indeed pull the key out of the ignition while the car was running and in gear. He called me and told this to me. I informed him that a few times my keys had fallen out while I was driving on the highway, or on the streets, wherever. It had always been that way. I hadn't realized this was not intentional. He then informed me that although the year make and model of my car were on the recall, and the fact that my car indeed possessed the faulty ignition, that my VIN was not listed as being included in the recall. He suggested I take the vehicle to the dealership where I purchased the car and have taken the vehicle for repair in the past, herb chambers of warwick. They acknowledge all of the above to be true, including the fact that my VIN is not listed in the recall, therefore they will not be able to submit for payment, therefore I will have to pay and if the vehicle ends up included in the recall in the future, I can submit for reimbursement. No on could explain why my vehicle, being of the same year, make and model, and which obviously has the same ignition issues, was not listed in the recall.

- Cranston, RI, USA

Ignition key can be removed from the switch in the run position. Vehicle was made in May 2004 which is not included in NHTSA campaign number 14V490000 (GM recall # 14506).

- Clearlake Oaks, CA, USA

While driving about 25 mph, the ignition switch turned off and the engine stalled. There was only one other key on the key ring at the time I was driving. I was able to stop the SUV and restart it to continue. This is same ignition safety defect as in the other Saturn I have read about. I lost steering and braking capabilities.

- Pittsburgh, PA, USA

The contact owns a 2004 Saturn Vue. The contact stated that the vehicle failed to turn on after key was inserted into the ignition switch. The contact was made aware of recall NHTSA campaign number: 14V490000 (electrical system). However, the vehicle was not included in the recall. The dealer was contacted and advised the contact that the ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate the failure mileage was 13,000.

- Cincinnati, OH, USA

With all the concerns with ignition keys falling out while the engine is running I checked our vechile and found out that our 2004 Saturn Vue has that problem. I would say at this point it looks like all Vue's need to be inspected.

- Houston, TX, USA

While driving the vehicle, the turn signals stop operating as well as the brake lights. The ignition needs to be turned off, car rested then will operate normally for a while when turned back on.

- Englewood, CO, USA

We can remove the key from the ignition switch while the vehicle is running or moving. I did see on 8/8/2014 that our year was involved in a new recall by GM describing the same problem. I contacted our local dealer and they showed no recall and called GM/Saturn to question it as well. Even after telling the representative from GM that our vehicle had the same trouble that was listed in the recall and fit the model year listed they said that they could only update our information and would contact us if it does become part of the recall. The key does come out just as described in the recall.

- Fond Du Lac, WI, USA

The contact owns a 2004 Saturn Vue. The contact stated that the key could be removed from the ignition switch while driving. The contact also stated that when the key was removed from the ignition, the power steering and the brakes failed. In addition, the vehicle stalled. The contact stated that the failure occurred on multiple occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 140,000.

- Aurora, CO, USA

I tried to restart my engine. Although it turned over, it wouldn't start. So I took my car to a certified mechanic, and he concluded that there has been a shortage in the system, which caused a fuse to be blown. He replaced the fuse, and my car still didn't start. After that, he used his diagnostic machine, and saw that I needed a new ignition switch, which is why it didn't start.

- Beaumont, TX, USA

Traveling at 65mph the key & key fob fell out of the ignition. I was able to slow down but had lost power steering, power brakes, and the airbags would not have deployed. I was able to get to the shoulder of the road.

- Boulder, CO, USA

I have contacted GM several times to be passed on, hoping I will go away. I have had several problems with my Saturn a new transmission was installed at 8,500 miles. After the warranty I had to replace the main brain. I called approximately 2 months ago to tell them about the ignition switch. My key will pull right out while the car is running and my air bag light comes on. They want me to pay to see what is going on. I know this model isn't in the recall, but I have spoken to [xxx] who's wife has one and a friend of mine his brothers does the same thing. They don't want to admit that there is a problem with the ignition. It also stalls and has that was why they replaced the main brain. I feel like my vehicle is a death trap and I am stuck in it and hoping I don't get killed while driving it. I want an investigation into this make and model. I don't want to become one the statistics because GM won't admit that there is problem like they have with all the other recalled vehicles. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Salisbury, MD, USA