The contact owns a 2003 Saturn Vue. The contact stated that the driver side door and the rear passenger side door electronic lock and unlock functions failed. The contact was not able to open the doors from inside or outside of the vehicle. The contact had to use the key to enter the vehicle due to the failures. The vehicle was not diagnosed and the failure progressed. The contact was included in NHTSA campaign number: 14V490000 (electrical system) and was to contact an authorized dealer to schedule the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was not available.

- Forestville, MD, USA

The contact owns a 2003 Saturn Vue. The contact was driving 10 mph on a snow and ice covered road surface when he applied the brakes and the entire instrument panel illuminated. There was a complete loss of the power steering and brakes. The contact engaged the brakes several times before the vehicle stopped. When attempting to exit the front driver side door, the automatic door locks would not release. All of the interior door locks became inoperative. The contact was able to exit the front driver side door by applying excessive force with a hammer to the door lock mechanism. The vehicle was towed to an independent mechanic where they informed him that the failure was related to a computerized system malfunction. The technician attempted to repair the vehicle but to no avail. The failure mileage was 172,000.

- South Lake Tahoe , CA, USA

When it is either humid or rainy, driver's side door will not unlock from the inside. When I press the unlock button, it electronically switches between lock and unlock several times. The only way to get the door open is to hold it down the button in unlock mode, unroll the window and then I have to open it from the outside door handle. This has not been a safety issue yet, but I fear that it could become one if it gets any worse or if I ever had to get out of my car quickly. The local dealership has replaced the door latch twice, which has had no impact on resolving the issue and I will be returning to them tomorrow for a third trip to resolve this.

- Belleville, MI, USA

When the vehicle was shifted into park, the driver pulled the door handle to exit. The locking mechanism failed to release or disengage.

- Saint Petersburg, FL, USA