We got car from Saturn of warwick leased then bought outright. The service issue we are about to tell was done at the Saturn of seekonk loc. It is actually closer to our house. On Jan, 16, 2002 we had to bring the Saturn in for service because we started that day loosing anti freeze quickly then the car began to run hot but did not over heat, meanwhile the regular heat control didnt work 3 days prior to this incident and we had it sheduled for service that coming sat. We drop it off, car running hot but never overheated the tech only put that in his report. Keep in mind we had no symptoms described by dealer letting us know that we were having problems like run sluggish, not starting at all etc. We had just driven 900 miles up and back over the thanksgiving holiday absolutely no problems. The tech contacts david my husband the next day to tell him the problem. The tech states we have a cracked head and even though its out of manf. Warranty Saturn would fix it under warranty suddenly I get a call at my work the service tech says found more damage underneath engine that it had been burn oil and transmission fluid together which no evidence of this existed, didnt seem right stating we really need a new engine which runsabout $3200 and they say they wont replace it instead rebuild it if we make a donation of $600. To Saturn. We know this wasn't right from the start they could'nt tell us what caused this to happen instead blamed it on poor maint. And claimed to be doing us a favor by only charging $600 to rebuild engine which we know was the cost of the new head dealer covering up. This is why they made it look like they were doing a favor the car was maint. And engine heads just dont crack at 70,000 miles. Plant person in tenn. Just agreed with deaier. Pls check edmunds.com Saturn repair compl. Plsck we arent only snow job rec. Pls. Can you help us? we want out of the car still owe $4000. Who would buy with this issue can you help solve.

- Barrington, RI, USA