I bought my car from the medford Saturn dealership, a 2001 Saturn SC2. I have never been in an accident with this vehicle. I have only put slightly less then 20,000 miles on this vehicle. The problem is that my sun roof that is only 4 years old is broken because of a defective part of the plastic gliders. I took my car to Saturn and they refused to fix their defect and wanted over a thousand dollars to fix it. They also looked under my hood and told me I had other things wrong with the car that they would fix for another $995 dollars. Oh, and if I wanted my sun roof fixed they would give me a deal but only if I had this other supposed work done their at the Saturn dealership in medford, Oregon. I was very upset and the manager would not speak to me. Then they refused to give me a copy of the estimate to fix the sunroof and other supposed problems. I was then told to call a special customer service number and they would help. Upon calling this number I was told I should have spoken with the service manager befor calling this number they gave me. I again never talked to the manager but the same guy I originally dealt with at the dealership. Then back to the customer service person who was no help and again said they would cut me a deal but only if I had other work done first and they wanted $995 dollars for it and the sunroof to be repaired. I refused and they were no help. Upon further investigation on my own I have looked on the internet for other people with the same problems regarding Saturn sun roof and found more then I wanted. Help what do I do? can you help me regarding the defective sun roof.

- Grants Pass, OR, USA