NHTSA — Exterior Lighting: Headlights Problems

3.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
32,495 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Saturn Outlook lights problems

lights problem

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2009 Saturn Outlook Owner Comments

problem #4

Jun 062012

Outlook 6-cyl

  • 33,980 miles

A D V E R T I S E M E N T S

Left headlight not working. Purchased replacement bulb but when old bulb was removed from harness I discovered that the harness connector is melted at the bulb to harness junction.

- Stroudsburg, PA, USA

problem #3

Aug 012011

Outlook 6-cyl

  • 54,000 miles
Lost functionality of headlight on drivers side low beam. Replace the bulb twice as bulb would initially work but quickly lose functionality again. It became evident that there was a problem with the plug. The issue is not with the bulb as if you wiggle the wire going into plug the bulb will resume functioning. Plug needs to be replaced, this includes the assembly that controls all light functions. We have heard of this complaint from many other Outlook owners as well. This defect considerably limits the ability to drive safely at night.

- Farmington, ME, USA

problem #2

Jul 282011

Outlook

  • miles
I own a 2009 Saturn Outlook, which was purchased in May 2009. Since then we've had both headlights burn out. I previously had a 2001 Saturn SL1 and in the 8 years I had it I never had to replace a headlight. I've read that there is a known issue with the wiring harness. Just to change the lightbulb requires removing the entire bumper to even get to the headlight. Since this is not an easy task it then costs at a minimum of $300 just to get a lightbulb changed! I unfortunately made the mistake of not researching this before purchasing this vehicle, but who would have thought that it would cost me an additional $600 plus just to change two lightbulbs.

- Aurora, IL, USA

problem #1

Jun 292010

Outlook

  • 42,000 miles
The contact owns a 2009 Saturn Outlook. The contact stated the low beam lights failed. The contact further inspected the failure and found that the wiring harness was overheating and causing the bulb connection to fail. The contact stated he would perform the repairs on the vehicle and replace the wiring harness with a heavy duty wiring harness. The manufacturer was not contacted. The VIN was not available. The failure mileage was 42,000 and the current mileage was 44,000.

- Mansfield , LA, USA

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