The failure was to the arm that held the clutch pedal in place on the 2004 Saturn Ion redline. The part broke and the clutch was completely inoperable, as such the car was rendered inoperable. 5 minutes earlier I was on a major highway doing 60 mph at which speed I could have lost all control of the car and caused a major accident in which lives may have been lost. The deal offered to replace the plastic arm with another plastic arm. The part that replaced mine had a different part number than on the original car, I was not sure if this was just a new part number or if the part had been replaced due to previous incidents. If there was any history on this part I was not able to gain the information from the dealer, who was very unwilling to comply. The damaged part was not returned to me because they claimed they had to return all parts covered under warranty to the manufacturer.

- Hialeah, FL, USA