Power steering failure at startup and low speed.

- Marietta, GA, USA

The contact owns a 2009 Saturn Aura. While making a left or right turn at 10 mph, the steering wheel became difficult to maneuver and the power steering warning light illuminated. The failure recurred several times. The vehicle was taken to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 130,000.

- Epps, LA, USA

The contact owns a 2009 Saturn Aura. The contact stated that while driving 20 mph, the ESC warning light illuminated on the instrument panel and the power steering failed. The contact mentioned that the vehicle became extremely difficult to maneuver. The vehicle was taken to the dealer. The technician diagnosed that the internal power steering malfunctioned; however, no repairs were made to the vehicle. The manufacturer was made aware of the failure. The failure mileage was 97,000. Updated 03/04/15 the consumer stated the vehicle was repaired by the manufacturer at no cost to consumer. Updated 6/15/2015

- Kennesaw, GA, USA

The contact owns a 2009 Saturn Aura. The contact stated that the steering wheel became extremely hard to maneuver when turning the vehicle. The vehicle was taken to an independent mechanic, where the technician diagnosed that there was an electrical component that needed to be replaced. No repairs were made to the vehicle. The manufacturer was made aware of the failure. The failure mileage was unknown.

- Bells, TN, USA

I was waiting at a stop sign. When cross-traffic cleared and I began my right turn, I noticed the power steering had failed. It took great effort to turn the wheel to complete the right turn. About 5 seconds later, a warning light (yellow triangle with an exclamation point) illuminated, and the area where the odometer reading normally displays, instead said "service eps" and then "power steering". I continued for no more than a quarter mile before stopping at a red light, turning off the motor, and re-starting the car. Power steering worked from that point and for the rest of my 20 mile commute.

- Plymouth, MI, USA

The contact owns a 2009 Saturn Aura. While driving approximately 30 mph, the steering wheel seized and became difficult to maneuver. The contact received notification of NHTSA campaign number: 14E044000 (steering); however, the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

- Chicago , IL, USA

Power steering freezes for a few seconds and is back to normal again. The first incident was approximately in September 2014 and this has happened several times since then. Once a message appeared on the information screen 'power steering......', but went away by the time it could be completely read.

- Fremont, CA, USA

I lost power steering all the sudden as I was driving down the road so I had to pull over turn off engine waited 5 sconeds turn the engine back on then the power steering started working again.

- St Paul , MN, USA

The contact owns a 2009 Saturn Aura. While driving 45 mph, the power steering failed and caused the contact to lose control of the vehicle. The manufacturer was made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 84,700.

- Atlanta, TX, USA

As I was backing out of my driveway and turning left, I lost complete use of my car. The power steering light came on and I had no control. After trying to turn the car straight for several minutes, I finally had to turn the car off and restart it before I regained use of the power steering. I see there was recall for this type of problem in April 2014, however, it does not include my car.

- Aurora, CO, USA

I was driving apx 40mph & my car had a slight vibration, or missing-feel, & suddenly the power steering locked up & steering wheel would not turn! I could not even budge it, but luckily there were no cars around me & I managed to get to side of road. I turned my car off & got out & looked under hood. I saw nothing that looked unusual, but I am a woman & not mechanically minded. So I got back in my car & was going to call for help. I decided to start it to see what would happen & it started & everything was fine.it went back to normal! when all this happened it had flashed a msg across dash saying "ESC power steering, service immediately". then, today I was turning onto a street & it did the exact same thing. Luckily again I did not hit the car on the street. I turned off & started again & it was ok again. I am now afraid to drive it anywhere! I have several electrical issues with this car, lights, locks, windows, things shorting out & a floating no control type feeling when driving at higher speeds, sort of like the wind is blowing me off the road. I found several recalls & contacted GM. They told me there were no recalls, then a few months later I get a recall notice on a part/recall I had called them about, so I do not trust what they say.please advise, as I am afraid to drive this car. I do not want to go to the dealership near me which is orr/texarkana, tx 75503 because none of these problems happened until after they did the so-call recall repair on my car! someone please help me. I need my car but do not want to crash! thank you

- Atlanta, TX, USA

I have a 2009 Saturn Aura and on the morning of 10/22 while driving my vehicle, I experienced a sudden loss of electric power steering (eps) exactly as described in GM recall id # 102639. Fortunately, I was able to pull off of the road steering manually without any problem and after I turned the car off and restarted the vehicle, the power steering began working again. After reading this recall notice, I'm very concerned that this could happen with my vehicle again and I might not be as lucky next time when it does. I contacted my local dealer and was told there was no recall listed for the power steering issue under my VIN. I found this surprising as this occurred exactly as was described in the aforementioned recall notice that I read online. I then called GM customer assistance and they confirmed that my vehicle is not included in this recall at the moment and I would have to bring my car in to the dealer at my own expense. I'm very concerned because I believe this is a serious safety issue as was outlined in this recall notice. I also find it surprising that only certain VIN numbers are included in the recall. Why is my 2009 Saturn Aura not included in the recall but others are when I'm having the exact same problem with my power steering?

- Bartlett, IL, USA

The contact owns a 2009 Saturn Aura. While driving 65 mph, the power steering failed without warning. The contact had to use excessive force in order to get the vehicle off the highway. In addition, the gear shifter indicated the incorrect position. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 105,000.

- Woonsocket, RI, USA

The contact owns a 2009 Saturn Aura. While making a left turn at approximately 10 mph, the ESC indicator illuminated and the steering wheel became very difficult to maneuver. Following the failure, the traction control indicator illuminated and the ESC indicator dimmed. When the contact turned off and restarted the vehicle, it regained power steering and the warning indicators did not illuminate. The failure occurred four times. The vehicle was not diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 68,000.

- Edgewood, WA, USA

Power steering intermittently quits on the vehicle when turning left. Recently upon vehicle startup the car dinged and a message was displayed to have eps serviced - turning the wheel either direction was difficult. Most of the time the steering functions normally. Inquiry with dealer says no recall for steering issues on the vehicle at this time.

- Grand Rapids, MI, USA

The contact owns a 2009 Saturn Aura. While driving various speeds, the power steering and service required warning indicator illuminated on the instrument panel. Immediately after the failure, the steering wheel became difficult to maneuver. The vehicle was not diagnosed or repaired. The manufacturer stated that the VIN was excluded from NHTSA campaign number: 14V153000 (steering). The failure mileage was 130,000.

- Winston-Salem , NC, USA

The contact owns a 2009 Saturn Aura. While driving approximately 35 mph, the steering wheel seized and the power steering indicator illuminated. The failure occurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 122,000.

- Hot Springs, AR, USA

The first incident was I were driving down the road and the reduce engine message came on. So later I drove and I got on a bridge and it shut completely down. So I waited for a while then it started back up. So the next day it started back, so I took it to a Chevrolet dealer and got a part put on. But the next day it was doing the same thing, so I took it back and they put a new part cause they thought the first one had a defect.so now its reading service ESC and power steering and wont say anything.and the brake light comes on while I'm driving down the road and the BCM goes up.

- Greensboro, AL, USA

I was driving on the Pennsylvania turnpike and a newer Toyota Tundra made unsafe lane change and at high speeds came into my lane and made impact and pushed me into cement barrier. The truck then spun counter clockwise and collided with the front of my car. I suffered small neck fractures and severe spinal issues. The airbags never deployed and the doctor stated the front airbag not deploying created issue with the severity of spine injury. Product liability of the Saturn airbags needs to be addressed by GM.

- Morgantown, PA, USA

Power steering went out in the middle of driving. Was able to get car off the road, turn car off, turn car back on and power steering worked again for about 1/2 mile before it went out again while driving. I took pictures of the warning lights that came on. GM dealer states everything is wrong except the recalled part. Refusing to replace recalled part. Trying to charge 600 dollars for repair of entire steering column.

- St Augustine , FL, USA