On, or about this date, my convertible top ceased to operate. The "Ram" were leaking hydraulic fluid, and the hydraulic pump was missing teeth in its' gear ring. This car has only 31,000 miles and just went over four years old in February; which was also the end of its' manufacturer's warranty. I contacted Saab cars usa to advise them of this premature failure of several parts within the convertible top. They paid for parts on one of the repairs (the Ram). Following this incident with the top, and after it was repaired, a intermediate switch in my convertible top failed, and was replaced at my expense. I notified Saab cars usa of my dissatisfaction concerning these failed parts, but they no longer wished to assist. They claimed that they had helped with the previous repair, and would not help with this one. It seems, instead of listening to what the actual complaint or problem was, they follow some type of template on how much assistance they give a vehicle or an individual. These failures are major components of the top, and they obviously failed prematurely.

- San Francisco, CA, USA

When driving on the highway if traffic comes to a sudden stop, braking is horrible. The car does not grip the road it slides. When putting car into drive or reverse, car hesitates for about 30 seconds then jerks into action. The air conditioning system stopped working. The car is literally falling apart piece by piece.

- Washington, DC, USA