Technical Service Bulletins (TSBs) for the 2023 5500 are official communications between Ram & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. Read More »
Radio Over the air update to R255.45.06 Customers may experience one or more of the following: No sound heard when Assist & SOS Call is established. Balance/Fade does not stay on when setup by one press. Read More »
Radio R255.45.06 USB Software Update The customer may experience one or more of the following: No sound heard when Assist & SOS Call is established. Balance/Fade does not stay on when setup by one press. Read More »
6.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. Read More »
Clicking Noise While In 4wd Ratcheting, Click, or Clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft. Read More »
Warranty Bulletin D-22-07 Parts Order Restriction Program - Engine Control Module (ECM) - Select 2022 and 2023 Ram 2500 Pickup (DJ), 2022 and 2023 Ram 3500 Pickup (D2), 2022 and 2023 Ram 3500 Cab Chassis (DD) and 2022 and 2023 4500/5500 ... Read More »
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Warranty Bulletin D-22-07 Parts Order Restriction Program - Engine Control Module (ECM) - Select 2022 and 2023 Ram 2500 Pickup (DJ), 2022 and 2023 Ram 3500 Pickup (D2), 2022 and 2023 Ram 3500 Cab Chassis (DD) and 2022 and 2023 4500/5500 ... Read More »
Clicking Noise While In 4wd Ratcheting, Click, or Clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft. Read More »
Flash: Powertrain Control Module (PCM) Updates Customers may experience the following: ? Cruise control inoperative. This bulletin involves reprogramming the PCM with the latest available software. Read More »
Radio Over the air update to R255.45.06 Customers may experience one or more of the following: No sound heard when Assist & SOS Call is established. Balance/Fade does not stay on when setup by one press. Read More »
Flash: Powertrain Control Module (PCM) Updates Customers may experience one or more of the following: ? Lower than expected fuel economy when vehicle is lightly loaded, operating in stop and go traffic and at lower speeds. Read More »
Radio R255.45.06 USB Software Update The customer may experience one or more of the following: No sound heard when Assist & SOS Call is established. Balance/Fade does not stay on when setup by one press. Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
Telematics Box Module (TBM) Over The Air Software Update to 5.39.1 Customers may experience one or more of the following: ? Uconnect Box Message at startup. ? Uconnect Box Error or Requires Service Message. Read More »
Flash: Body Control Module (BCM) Updates Customers may experience the following: ? Unable to turn the Electronic Stability Control (ESC) OFF. This feature is ON by default. Read More »
Flash: Powertrain Control Module (PCM) Updates Customers may experience the following: ? Cruise control inoperative. This bulletin involves reprogramming the PCM with the latest available software. Read More »
Flash: Global Telematics Box Module (TBM) Update to 5.39.1 The customer may experience the one or more of the following: ? Uconnect Box Message at Startup. ? Uconnect Box Error Or Requires Service Message. Read More »
Electronic Vehicle Information Center (EVIC) Switch Inoperative The customer may experience one or more of the following: ? Steering Wheel EVIC Switch used to Navigate Cluster Menu is Inoperative. ? No Illumination. Read More »
Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty ... Read More »
FCA Caribbean Warranty Bulletin ID-22-11 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 ... Read More »
Telematics Box Module (TBM) Over The Air Software Update to 5.39.1 Customers may experience one or more of the following: ? Uconnect Box Message at Startup. ? Uconnect Box Error Or Requires Service Message. Read More »
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit ... Read More »
Power Window 1 Gang Before Replacing the Switch, please verify the following: 1- Check the switch internal resistance to verify the values are within specification stated in the service procedures. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Warranty Bulletin D-22-07 Part Order Restriction Program ? Engine Control Module (ECM) ? Select 2022 and 2023 Ram 2500 Pickup (DJ), 2022 and 2023 Ram 3500 Pickup (D2), 2022 and 2023 Ram 3500 Cab Chassis (DD) and 2022 and 2023 4500/5500 ... Read More »
Warranty Bulletin D-22-07 Parts Order Restriction Program - Engine Control Module (ECM) - Select 2022 and 2023 Ram 2500 Pickup (DJ), 2022 and 2023 Ram 3500 Pickup (D2), 2022 and 2023 Ram 3500 Cab Chassis (DD) and 2022 and 2023 4500/5500 ... Read More »
Warranty Bulletin D-22-07 Parts Order Restriction Program - Engine Control Module (ECM) - Select 2022 and 2023 Ram 2500 Pickup (DJ), 2022 and 2023 Ram 3500 Pickup (D2), 2022 and 2023 Ram 3500 Cab Chassis (DD) and 2022 and 2023 4500/5500 ... Read More »
Warranty Bulletin D-22-07 Parts Order Restriction Program - Engine Control Module (ECM) - Select 2022 and 2023 Ram 2500 Pickup (DJ), 2022 and 2023 Ram 3500 Pickup (D2), 2022 and 2023 Ram 3500 Cab Chassis (DD) and 2022 and 2023 4500/5500 ... Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
Flash: Body Control Module (BCM) Updates Customers may experience the following: ? Unable to turn the Electronic Stability Control (ESC) OFF. This feature is ON by default. Read More »
Flash: Instrument Panel Cluster (IPC) Updates Customers may comment on the following: ? When customer turn on the vehicle after deep sleep, wrong splash screen appears. Read More »
Radio Over The Air Update from S24.6, S26.15 and T25.43 to T25.48 Software Version Customer may experience one or more of the following: ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). Read More »
Radio Over The Air Software Update to R255.45.06 Customers may experience one or more of the following: ? No sound heard when Assist & SOS Call is established. ? Balance/Fade does not stay on when setup by one press. Read More »
Power Window 1 Gang Before Replacing the Switch, please verify the following: 1- Check the switch internal resistance to verify the values are within specification stated in the service procedures. Read More »
Intermittently Poor HVAC Performance Customers may comment on the following: ? Intermittently the HVAC blow feel/output maybe reduced. This issue only happens in temperature that are just below freezing and snowing. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Radio Over the air update to R255.45.06 Customers may experience one or more of the following: No sound heard when Assist & SOS Call is established. Balance/Fade does not stay on when setup by one press. Read More »
Radio Over the air update to R255.45.06 Customers may experience one or more of the following: No sound heard when Assist & SOS Call is established. Balance/Fade does not stay on when setup by one press. Read More »
Radio R255.45.06 USB Software Update The customer may experience one or more of the following: No sound heard when Assist & SOS Call is established. Balance/Fade does not stay on when setup by one press. Read More »
B2768-49 Right Impact Pressure Sensor-Internal Failure, prior to replacement of any components please contact FCA Redacted Content for further assistance. If no response in 15 minutes, proceed with repair. Read More »
Radio Over The Air Update from S24.6, S26.15 and T25.43 to T25.48 Software Version Customer may experience one or more of the following: ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). Read More »
Radio Over The Air Software Update to R255.45.06 Customers may experience one or more of the following: ? No sound heard when Assist & SOS Call is established. ? Balance/Fade does not stay on when setup by one press. Read More »
Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty ... Read More »
FCA Caribbean Warranty Bulletin ID-22-11 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 ... Read More »
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
