Is your defective Ram 5500 actually a LEMON?

Find out in 30 SECONDS or less if it qualifies for a REFUND or a CASH SETTLEMENT.

TSB Document:

Affected Component: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Summary
Radio T25.48 or T25.47 USB Software Update (This bulletin was visible to dealers briefly and was refered to Internal Product Investigations) The customer may describe one of more of the following: ? **Radio displays a black screen (Rearview camera functions normally). ? Radio locks up (Rearview camera functions normally). ? Navigation location is inaccurate. ? Radio resets and/or reboots (Rearview camera functions normally). ? Carplay® drops out.** ? Voice Recognition (VR) session does not open with wake-up word or steering wheel button. ? SXM® 360L does not work without Wi-Fi connection. ? USB and/or wireless connectivity media playback issues This bulletin involves inspecting the software level and updating the software to: ? T25.47 - UPL or UPQ. ? T25.48 - UBL, UEL, UFL, UBQ, UEQ or UFQ.

Click a tab for more information.

Date Published
SEP 30, 2023
NHTSA TSB #
10248626
Find something helpful? Spread the word.

Become a Fan & Spread the Word