This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ram 5500. The contact received notification of NHTSA Campaign Number: 21V398000 (Wheels) however, the part to do the recall repair was not yet available. An unknown dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Ram 5500. The contact received notification of NHTSA Campaign Number: 21V398000 (Wheels) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall; however, the contact was informed that the part was not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.
The rear wheel studs bust off when the wheels get mud in them. Once the first one goes the others go right away. This was on a highway, in motion driving straight. We also own a 2013 Ram 5500 VIN #[xxx] that we've had them break off of about 5 different times. I assumed a recall was in the works but I've seen nothing to date so I decided it was past time to act before someone gets killed. I personally know of others who have had the duals come completely off and into traffic. We have been lucky enough we have gotten the truck shut down prior to the wheels falling off. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
My truck from new gad turbo exhaust manifolds kept warping breaking bolts in the head everytime my radio quits and reboots and glitches after truck updates runs poorly with excessive egt and dealers tefused to do anything for me kept tellin me they didnt have proper tech or tools or was told all was nornal and my frint 19.5 wheel cracked in the middle with no impact or tire dammage radio wuits and freezes reboots several timex a day
- Batesville, AR, USA
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- Olathe, KS, USA