This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ram 5500. While driving, the steering was not aligned and the frame was leaning towards the passenger side of the vehicle. The vehicle was taken to a local independent mechanic (les schwab tire center located at 903 S burlington blvd burlington, Washington 360-757 0038) where it was diagnosed that the axle was out of specification. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 4,500.
Truck starts swaying from side to side at highway speeds (62-72mph) steering is non-responsive when trying to correct the sway and then steering will catch immediately and the swaying gets worse. Have to slow to 40 mph to regain cntrol of the vehicle. Very dangerous when others around you are driving 65-76 mph. Happens when vehicle is in motion on the highway between 60-75 mph. This vehicle had 2 miles on it when purchased. All tires had the recommended air pressure in them. Problem is intermittant. This has happened multiple times.
- Valley Mills, TX, USA
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- Camano Isalnd, WA, USA