The contact owns a 2012 Dodge Ram 5500. While driving 30 mph, the tie rod separated and the contact lost control of the vehicle. The ABS warning light illuminated on the instrument panel. The contact was able to maneuver the vehicle away from roadway. The vehicle was towed to the dealer where it was diagnosed that the tie rod failed and needed to be repaired. The vehicle was repaired, but the failure recurred. The contact received notification of NHTSA campaign numbers: 13V527000 (steering), 14V635000 (engine and engine cooling, fuel system, diesel), and 15V459000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The failure mileage was 59,000. Parts distribution disconnect.

- Thiells, NY, USA

The contact owns a 2012 Dodge Ram 5500. While driving approximately 15 mph, the contact heard a loud noise and the front driver side of the vehicle began to drag onto the ground. The vehicle was towed to an independent mechanic who stated that the front driver side outer tie rod assembly fractured. The tie rod assembly was previously replaced by an independent mechanic one month prior to this failure. NHTSA campaign number: 13V527000 (steering) was related to the recall, but the remedy was not currently available. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 50,000.

- Hyattsville, MD, USA