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Ram Recall R16: Failure Of The Left Tie Rod Assembly
2012 Ram 5500
A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Steering — Linkages — Tie Rod Assembly
- Summary
- Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 4500 and 5500 trucks manufactured February 20, 2007, through December 22, 2012. The left tie rod assembly may break.
- Actions
- On May 19, 2015 Chrysler notified owners that dealers would replace the tie rod assembly, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is R16.
- Documents (24)
- Recall Acknowledgement
- Owner Notification Letter(Part 577) - Interim
- Owner Notification Letter(Part 577) - Interim
- Manufacturer Notices(to Dealers,etc)
- Manufacturer Notices(to Dealers,etc) - N08, N49 & R16 Recall Customer Handling Guidelines September 30, 2015
- Recall 573 Report-Amendment 3
- Manufacturer Notices(to Dealers,etc)- New Safety Recall Advanced Communication – N63110813, 11/08/2013
- Communications Cover Letter
- Owner Notification Letter(Part 577)
- Remedy Instructions and TSB
- Recall 573 Report-Amendment 5
- Manufacturer Notices(to Dealers,etc) Dealer Campaign Order Management Guideline Last Updated: 2/5/2016 – FOR INTERNAL USE ONLY
- Recall Quarterly Report - 2015-Q4
- Recall Quarterly Report - 2015-Q3
- Renotification Notice
- Renotification Notice
- Recall Quarterly Report - 2016-Q1
- Recall Quarterly Report #5, 2016-2
- Defect Notice(Part 573)
- Manufacturer Notices(to Dealers,etc) - N08, N49 & R16 Recall Customer Handling Guidelines November 18, 2015
- Manufacturer Notices(to Dealers,etc)
- FCA/NHTSA Consent Agreement - Handling Customer Repurchase Inquiry for N08/N49/R16
- Recall 573 Report - Amendment - Rev 2
- Recall Quarterly Report #6, 2016-3
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