This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving my truck and when i came to a stop and tried to put it in reverse, I did not have reverse. After several attempts of moving the gear lever there was a loud clunk, then I had reverse. Then when I then put it into drive it would not move. The vehicle has 35,500 miles. Dealer believes its the K1 snap ring in the aisin transmission. It is still at the dealer and they believe it will takes months to get the parts. Dealer has the same issue when it was dropped off. No warning lamps or symptoms prior to attempting to put it in reverse. Vehicle just stopped moving.
The Aisin transmission lost 1-4 forward gears while towing a trailer. The vehicle would not go forward only would move in reverse. We were going through a weigh station at time of failure in Florida, while our home base is in Michigan. There are many failures with this part. It is the K-1 clutch pack fails then forward gears do not work. Dealerships and Stellantis are both fully aware of the problem and forced us to have the transmission rebuilt rather than replaced. Check engine light came on at time of failure.
We purchased a brand new 2022 RAM 4500 truck 07/25/2022, at the beginning of November the truck broke down and needed a brand new transmission. It took the dealer two months to install the new transmission, we picked up the truck from the dealer December 28th, 2022. Today 02-15-2023 truck broke again in the the middle of the highway and is not drivable again with transmission not working. The problem persists and puts safety of our employees and other at risk.
- Hickory Hills, IL, USA
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- London, OH, USA