The contact owned a 2011 Ram 4500. The contact stated that while the vehicle was parked, it caught on fire while sitting in his work parking lot. Due to the proximity to the fire, the vehicle parked in front of his vehicle also caught fire. A bystander had called the fire department who then arrived to the scene to extinguish the fire. Upon exiting his building, the contact discovered it was his vehicle that caught fire. No injuries were reported as a result of the fire and the contact was uncertain if a fire report was filed. The vehicle had yet to be towed and remained at the scene. Upon investigation, the contact discovered that his vehicle had been placed under NHTSA campaign number: 14V635000(engine and engine cooling, fuel system, diesel); however, the contact stated that he never received a notification about the recall. The manufacturer was then notified of the failure and a claim was filed. The vehicle was destroyed due to the fire. The failure mileage was 125,000.

- Houston, TX, USA