This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2012 Dodge Ram 4500. Consumer writes in regards to diesel fuel heater electrical connector & front axle housing recall notices repair issues. The consumer stated she has received four recall notices in the mail. Each time she goes to the dealer, they inform her the parts are not available.
We received a safety recall notice for our basic life support ambulance N26/NHTSA 13V-239 for front axle tube welds. The notice advised that the vehicle could crash or have a loss in motive power if used. We have contacted Chrysler many times to have this emergency ambulance repaired but they have not repaired, inspected or even send correspondence when the vehicle maybe repaired in more then ten weeks. This vehicle is a 4 wheel drive ambulance which is needed for our remote coverage area for access to homes on dirt lanes, snow and ice travel. We feel that an emergency vehicle should have a higher priority to get repaired and we are loosing revenue not being able to use this unit yet we are paying insurance and loan payments. We are a volunteer association so our resources are limited and having this ambulance out of service is a great hardship to our community.
The contact owns a 2012 Dodge Ram 4500. The contact stated that he received the notification of NHTSA campaign numbers: 13V527000 (steering) and 13V239000 (power train). The contact mentioned that he was concerned for his safety since the manufacturer did not have the necessary parts available in order to repair the vehicle. The dealer was contacted and advised the contact of the delay on receiving the parts. The manufacturer was made aware of the problem. The contact had not experienced a failure.
The contact owns a 2012 Dodge Ram 4500. He received two recall notices, NHTSA recall 13V239000 power train was received in July 2013; and NHTSA recall, 13V527000, steering was received in January 2014 both recalls indicated he could lose control and crash without warning. He was required to sign a motor vehicle document indicating the vehicle was safe to drive for commercial purposes including carrying a load. He now has limited use of the vehicle due to the potential safety risk stated in both recalls one of which indicated that the front end could fail due to improper welding and the left tie rod many fracture. There are no failures at this time. He was advised by the Chrysler recall center that they will discuss what actions they would take regarding a crash only when or if a crash did occur. The contact is extremely concerned about the safety risk involved.
2012 Dodge Ram. Consumer writes in regards to front axle tube welds recall notice. The consumer was informed the parts for the recall, were not available.
A D V E R T I S E M E N T S
- Cypress, TX, USA