This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The engine stopped while driving with no warning and provided no opportunity to exit the travel lane of the road. No warning lights were illuminated on the dashboard and all gauges appeared normal leading up to the event. This event is extremely frustrating, but I am thankful that it didn't happen on the interstate as there is no telling what the outcome may have been......... Leading up to the event, I had been driving on the interstate around 70mph for about 180 miles since the last restart. I exited the interstate and made it about 3/4 miles on a secondary road and the engine died without warning and the truck came to a quick stop in the lane of travel. No abnormal sounds were observed, just a sudden unwelcome deacceleration that did not provide enough time to exit the lane of travel. It was like stepping on the brakes. I attempted to restart the truck and the starter would not crank the engine and briefly pulled enough voltage to kill all the electronics. I attempted starting it again with a jump box attached and met the same result. The computers freaking out from the low voltage during the starting attempts wouldn't allow me to put the truck in neutral to move it out of the lane of travel. A police officer called for the tow truck on rotation since I was stuck in a live travel lane. The truck was towed to the Dealer on 8/19/2024 after the service department had closed and still would not turn over when removed from the tow truck. There were no signs of any fluids leaking from the truck after the event........ The next day the Service Advisor called and advised there were only 3 codes stored related to low voltage. Truck is waiting for a tech to become available to further investigate.
The Deisel Exhaust Fluid (DEF), SUPPLY LINE (part #57008975AA) has been replaced on my truck 4 times in 113 k miles. It now needs replaced again. The last 2 times were less than 5000 miles each. It is a plastic line that runs from the DEF tank and passes nearby the exhaust filter which is very hot. A RAM dealer in Georgia told me they have sold/replaced many of these lines. When cracked, they leak DEF in large volumes on the ground which then becomes contaminated.
The dealer and manufacture have not been able to fix emissions issue. It has cause severe fuel saturation in oil and has cause severe motor damage. No one cares and they brush it off as no big deal.
hello, on the truck, a review was opened, they took the truck to the dealership, they didn-??t even give us anything in return, since they were in california themselves from new york for another 2 weeks, they waited in line, they said to replace the transmission and something light to do, more than a month has passed, the costs will grow hotel trailer work we don-??t know what to do, they don-??t pick up the phone by the truck, they take 80 thousand each and the attitude is terrible
Diesel Particulate Filter (DPF) Sensor never installed, digital gauge has never read anything but 0%. This can cause issues with regeneration of the DPF that will result in Limp mode.
A D V E R T I S E M E N T S
- Paris, KY, USA