The contact owns a 2020 Ram 3500. The contact stated while hauling his fifth-wheel travel trailer driving up a hill the vehicle lost all power. The contact stated he had to maneuver over several lanes of traffic to move off the road safely. The police department was contacted and had the vehicle towed. The tow truck driver had to unhitch the trailer from the contact's vehicle to tow the truck to a dealer. The vehicle was towed to the dealer and diagnosed with a fuel sensor failure. The fuel sensor was replaced. The vehicle failed to start and was diagnosed with a fuel injection pump failure which had imploded sending metal fragments throughout the whole fuel system and into the fuel tank. The entire fuel system including the fuel tank and all fuel parts needed to be replaced. The contact stated that the dealer informed him of a notice that was sent to the dealer by the manufacturer of a fuel pump failure. The contact stated that he researched the failure online and found NHTSA Action Number: PE21021 (Fuel System, Diesel). The manufacturer was made aware of the failure and a case was opened. The failure mileage was 25,700. Replacement parts are same defective CP 4 injector pump that already failed and now metal shavings are contaminating fuel system leading to another implosion and possible accident or death FCA has no fix available making truck unsafe to operate. STELLANTIS, FCA and STAR are well aware of this CP 4 safety issue in 2019 and 2020 trucks.

- Hillsboro, OR, USA