This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
UConnect 8.4 Screen Delamination - The integrated radio/communication/vehicle functions module screen is delaminating on a vast number of vehicles. The repair according to RAM dealerships is a complete replacement of the screen and the controller at a cost of nearly $2000 per vehicle. While initially most believe this to be a radio issue the systems are integrated to multiple functions of the vehicle including: front and rear cameras, front and rear parking sensors, ride height controls, HVAC controls, seating controls, and a number of other systems. It also includes access to a number of phone systems including emergency calling. Due to the integrated nature of this equipment a major recall should be conducted on affected systems and also a forced reimbursement to owners of vehicles that have had to pay out of pocket for repairs or diagnostics. In addition, the delamination seems to be causing a leaking substance to drip down into other controls such as the Exhaust Brake, Trailer Brake Controls, and other physical buttons. It is my belief this is becoming a safety issue as the delamination is causing phantom key presses on various systems including setting volume of audio at 100% randomly.
9830-2021-10627 police report 12-14-2021 Head on collision with a 18 wheeler trailer. The air bags failed to deploy. My cousin survived. None of the air bags deployed. 2018 Dodge Ram 3500 Diesel dually.
On multiple occasions the shift arm would not move while vehicle was in park and foot brake was depressed. Seemed like the safety device that prevents an automatic shifting arm from slipping out of park without brake depressed did not release. Vehicle was on flat level ground, the only way to correct problem required shutting vehicle off and then restarting. Once this process was conducted the safety device operated normally. In the three years of ownership this has happened three times and each time my resolution worked.
My 2018 3500 Ram has been at shelor motor miles 3 weeks with no real answer on what's going on with it! they stated it was the turbo that was defaulted and now it's the cooling and C converter! this was a brand new truck paid in full at the time of purchase with 16K miles on it now that has quit! this is a company vehicle, not personal and you huys have made me lose thousands in revenue and wouldn't even give my driver a loner car when it stopped. Ive exhausted ever avenue I know, I personally came to Virginia, 9 hr away from my home just to get told another lie. I want to speak with someone asap and I want further actions taken.
Dodge Ram integrated brake controller faulty. Towing 2015 29.5 T arctic fox 5th wheel and the brake system will not stop the trailer. When idle, without using truck brakes, the truck and trailer move forward, even if the gain on the controller is manually set to 10. Manipulating the gain makes no difference. Trailer brakes tested and certified by dealer as operarational. Dodge dealership in folsom is trying to resolve, the truck purchased new and has 4000 miles on it. On two occassions they have not be able to fix. Next step taking 5th wheen and truck to dealership to demo problem. On-line forms state the itbs from Dodge is an issue and the brake system only work when going 35 mph or higher (needs confirmation from Dodge). In event of an emergency we would not be able to stop that trailer and truck as effeciently if the brake system worked properly. Will keep you informed.
- Sacramento, CA, USA
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I have a recall U40 NHTSA 18E-028 that I received in the mail. This is for a faulty mopar gooseneck ball. According to our dealer, he and I checked on your site and our vehicle has no recalls. Yet I have the notice from fca. The dealer would replace the ball but at our expense since we do not have this recall show on our VIN. What do I believe"?? the recall notice or the fact that recall is not listed with our VIN so part is okay" this could be a life threatening defect if we lose a trailer off of our pickup going down the road. Please advise. Thanks
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- Krugerville, TX, USA