This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Continually gets abs stability error. Unit has been replaced once less than year ago. Comes on if vehicle sits or hits a bump. Lose of abs cruise and continual dinging.
Continually gets abs stability error. Unit has been replaced once less than year ago. Comes on if vehicle sits or hits a bump. Lose of abs cruise and continual dinging.
ABS-Hydraulic Control Unit failure, pump motor control electrical failure. Confirmed/ Diagnosed by dealer. Messages on dash info screen: "service electronic braking system", "ABS failure", warning lights : Traction Control and ABS failure. Safety risk when warning message appears: ABS, Traction Control and Cruise Control are non- functional.
- Olalla, WA, USA
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my traction control, cruise control unavailable, and warning light to service abs electrical system. Dealership said the hydraulic control unit has to be replaced.
My 2018 Ram 3500 DRW truck for no reason started throwing dash warning lights intermittently after 60,000 miles. The warning lights activated on the dash were for ABS and Traction Control, with an annoying ding when they appeared. The center dash light stated "Service Antilock Braking System. Additionally, when this occurred the cruise control did not work. The warning lights were intermittent and just occurred at any time and disappeared as quickly as they showed up. This would happen for miles and for no apparent reason just stopped for a period of time. I took the truck to the dealer who informed me that its a known issue with the ABS HCU and the truck would be safe to drive but I would not have ABS and cruise control would not work. They also said parts were not available and could be a six month wait. They also told me that there were no recalls on the problem. I received a quote for repair which was in excess of $1,500.
Service Electronic Braking Service and Service ABS/TRACTION CONTROL. This is intermittent. When it happens Cruise control, 4 wheel drive and abs doesn't work. Happens when I'm towing my camper or not. Trailer brakes won't work when this happens. Hundreds, maybe thousands of complaints about this on Ram forums. This problem occurs no matter what the speed is. It even happens while sitting still.
Hello, I have an issue with the ABS Braking system on my 2018 RAM 3500 with only 50K miles on it. The lights are constantly coming on and off telling me that my ABS system needs servicing. this has been going on for two weeks. I was able to troubleshoot the problem and it says that my ABS pump and Module needs replacing. I was going to replace myself and when I ordered the parts from MOPAR they told me it was a 2 month lead time which I thought was unacceptable being such critical components to a vehicle. This week I almost rear ended another vehicle because the brakes failed. I have been online reading about the stories of these same complaints from many RAM & JEEP owners. How this company is getting away with safety issue is beyond me as this is going back to 2023, how are there no safety recalls on this not issued yet and customers not being reimbursed for the repairs. The issue was diagnosed by my independent mechanic using his scanner. If you require further info on this please feel free to reach out to me.
1. The specified vehicle has intermittent ABS/ Brake Hydraulic Control module error. The vehicle is available for inspection upon request. 2. Error causes ABS and Cruise Control to be disabled while in motion as per warning messages displayed on instrument cluser and audio annunciation. 3. Driver and passenger were endangered due to ABS malfunctioning intermittently **while in motion**. I have reproduced the problem by causing a wheel slippage on wet pavement. This will cause the otherwise intermittent problem to be asserted with corresponding error messages/notifications to be displayed on instrument cluster. 4. The specified vehicle has NOT been inspected at a Ram dealer; however, the problem seems to be well-known on 2017-18 Ram 2500's and 3500's given the amount of Youtube videos on the topic as well as the amount of discussion on online forums such as [XXX]. 5. This 2018 vehicle has approx 43000 miles on it. The described problem was not detected until about 3 months ago (approx 8/2024). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The ABS brakes yes it is available for inspection by not having ABS brakeing wheels have locked up have not had dealer checkit had a mechanic put on computer for codes no truck hasn't been inspected by anyone else but the mechanic warning lights have come on and off a number of time and lately more often it stared about a year ago took it to dealer then but wasn't repaired property
I started getting an intermittent error code on my truck with only 36k miles on it. the traction control, abs and cruise control wont work when the service electronic braking system code is present. I have done a lot of reading and this seems to be a very common issue with the 2017 and 2018 ram trucks. It is so common that I called my local dealer and the part is on back order for months. I am getting very close to taking a long road trip with a 20ft trailer, which is the reason I purchased this truck. Now I cant even get a replacement part, that is a known issue and I was quoted $1100 for it. Braking system seems to be a safety issue, why isn't ram doing something about this issue!
On September 8, 2024, I started getting intermittent ABS and Traction Control light with -??Service Electronic Braking System-??. Code C0020. When the light is on I lose cruise control. There is no specific condition that will cause the light to come on; i.e. bumps in the road, a certain speed, or setting at idle. The first instance of the light coming on, I was turning around in a parking lot, less than 5 mph. This cannot be associated to normal wear and tear. THIS IS A SAFETY ISSUE AND MUST BE A RECALL!!!
Intermittent chime and warning that anti lock brake needs servicing. Cruise control does not work when notice is displayed and chiming. warning comes and goes randomly After researching this problem it appears that this is a regular problem on this year ram truck I will report and take to the dealer if problem remains.
A diagnostic code has been displayed for the Anti-Lock Brake System - C0020-01 -?"> ABS Pump Motor Control - General Electrical Failure. Going over a bump in the road will cause the ABS system to deactivate the cruise control. The diagnostic code can be cleared and the cruise control will resume. Reading on RAM / Cummins online sites, many say that either the HCU and / or ABS Module needed to be replaced and many submitted reports to the NHTSA to start an investigation. No damage has been evidenced at any of the wheel sensors. With the ABS illuminated, it appears that the unit wouldn-??t function if needed. The clearing of codes has been done numerous times. First noticed in about January 2024.
We bought this truck from a dealer in March of 2023. We were never informed by the dealer that the truck had this issue. ABS light and traction control lights come on & stay on for periods of time. Sometimes lights come on & off repeatedly while driving along with chime on & off. When lights come on, there is no cruise control available to use. I took it to the dealer we purchased from over a year ago and was told there was no solution for the problem. They said it was under an engineering review. No parts were available for a fix. I have documentation from the previous owner that this was occurring when he owned it in April of 2022. Since we pull trailers with equipment and also a large fifth wheel camper, we feel very unsafe when the ABS braking system and the traction control goes out while driving this vehicle. It is available for inspection upon request. When will there be a repair for this?
The ABS system failure and traction control lights came on and have been coming on intermittently. This failure has caused the vehicle not to retain cruise control and brake and stability control being reduced or potentially off could result in an accident. Upon research, this is a very common and costly issue not covered by warranty work, this seems to be something Ram should fix as it is a safety issue.
We receive a ABS/ECS, electronic brake control warning intermittently. This also makes the cruise control shutoff. We had the ABS control module replaced once at roughly 12000 miles under warranty but it now is giving the same warnings and the truck currently has 22000 miles on it. My dealer stated this was a known issue and stated it-??s fairly common on my model truck
I have a 2018 RAM 3500 with ONLY 20,000 miles on it. ABS and HUC critical parts are faulty, and I have no way to even purchase one until a recal is issued. Class Action Says 2017-2018 Ram 2500, 3500 Equipped with Defective Anti-Lock Braking Systems. No current part that resolves this issue. Ram 2500 and 3500 pickups are unsafe because they-??re equipped with defective hydraulic control units (HCUs) and anti-lock braking systems (ABS). RAM knows about it and has ALL the modules on engineering hold. These parts have not been available for almost a year. No antilock brakes. No traction control. No cruise control. 4X4 four wheel drive system is locked out and cant be engaged after this warning occurs. Here's what they are telling customers who have filed with them about this. Good Morning Mr xxxx, As of 06/26, No new update Part: 68228991AD Module Order: xxxx Per CLIMS: Part STOCK is under QUARANTINE pending quality / engineering review and inspection. Working to obtain timing on resolve to predict allocation and shipment to DLR to fulfill No firm ETA to provide at this time. Pending response from SPLR / PKG Working to improve xxxxx Case Management 844-378-0575 Ext:4063199 My dealer said, be lucky if they ever have parts for a permanent fix. I can-??t haul anything or use cruse control. Error lights keep popping up sporadically with dinging sounds, driving me crazy. It is "Service Electronic Brake System" with continuous ABS and STC fault warnings. This truck is dangerous to drive, a recall is a NO BRAINER!!!! I am writing for three reasons. 1. You need to get our dealer the parts now so we may have a safe vehicle, or 2. replace this truck with a new one if you cant repair ours ASAP, and 3. To make sure I have this all documented in case of any serious accident where you will have to assume all liability and responsibility if this occurs due to your lack of ability to repair this safety system.
A D V E R T I S E M E N T S
- Pewaukee, WI, USA