This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Uconnect screen delamination causes phantom button pushing while driving down the road. This causes random buttons to be selected and for things to start happening while driving. Driving distracted is dangerous driving. It will randomly call people, including using the SOS functionality. Making non-emergency calls to the emergency line is unacceptable. Once while driving, it turned the radio on and my volume was cranked up. I almost crashed into the car next to me because it scared me half to death. This is a known issue from what I've been reading on RAM forums and almost always shows up outside of warranty. The manufacturer should be held accountable for this to prevent future wrecks, distracted driving, and unnecessary SOS phone calls.
The warning chirp occurred and the ABS and ESC lights came on the first two times. The incident happened so quickly I could not clearly determine which warning lights illuminated. On April 18 with just over 39,000 miles on the vehicle the chirping alarm and the ABS and ESC light illuminated. In addition two warnings appeared in the dash: "Service Antilock Brake System" and "Service Electronic Braking System." The warnings happened multiple times per minute in some cases. Other times the vehicle would go for many miles without the warning. Every time the warning chirp was heard the cruise control would disengage. I did not notice any problems with the brakes of the truck. In researching the issue I learned that many people are having this problem. I contacted Ram and they directed me to a dealer who diagnosed the C0020-01 fault code and that the hydraulic control unit (HCU) for the ABS system was defective. According the the TSB Ram has put out about the issue the ABS module could also be bad, but the first part of the repair it to replace the HCU and if the problem persists to then replace the ABS module. Ram apparently has an inconsistent level of support for owners experiencing this malfunction with some getting the repair done out of warranty, while others have to pay for the repair. Because it is brake related it seems this should be an item replaced as a safety issue, no matter what the mileage on the vehicle.
8.4" Uconnect display is now bad. It changes every mode of truck as a "ghost touch" and is a severe distraction while driving-climate, music volume, stations, cameras, sensors. It is a widely known problem involving the screen digitizer and nearly every FCA vehicle having the 8.4" screen fails-Ram, Dodge, Jeep, Chrysler.
UConnect 8.4 Screen Delamination - The integrated radio/communication/vehicle functions module screen is delaminating on a vast number of vehicles. The repair according to RAM dealerships is a complete replacement of the screen and the controller at a cost of nearly $2000 per vehicle. While initially most believe this to be a radio issue the systems are integrated to multiple functions of the vehicle including: front and rear cameras, front and rear parking sensors, ride height controls, HVAC controls, seating controls, and a number of other systems. It also includes access to a number of phone systems including emergency calling. Due to the integrated nature of this equipment a major recall should be conducted on affected systems and also a forced reimbursement to owners of vehicles that have had to pay out of pocket for repairs or diagnostics. In addition, the delamination seems to be causing a leaking substance to drip down into other controls such as the Exhaust Brake, Trailer Brake Controls, and other physical buttons. It is my belief this is becoming a safety issue as the delamination is causing phantom key presses on various systems including setting volume of audio at 100% randomly.
- Krugerville, TX, USA
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The 8.4 u Connect Radio is delaminating and randomly calling people and switch to things on the screen randomly it-??s a safety issue because it-??s a distraction for the driver and could cause other electrical damage I haven-??t taken it to a dealer because I already know the answer it-??s up to me to replace it until the company takes ownership of there problems
The uconnect 8.4 navigation screen is delaminating. This could become a safety issue if the screen continues to melt and drip glue on the traction control, trailer brake control, parking sensors, as well as can be distracting to the driver if the screen changes on its own. It can also cause the rear view camera to turn on and cause a motion picture to be displaying while the vehicle is in constant motion. The screen has been inspected by a third party and is in need of replacement which costs over $1000. The cause is a faulty part that is not made properly and causes it to prematurely separate from the lcd screen.
The contact owns a 2018 RAM 3500. The contact stated that while driving at various speeds, the vehicle experienced random electrical failures related to the MY TOUCH home screen. The contact stated that the vehicle would independently call random phone numbers including the SOS help button, as well as the local police station-??s number stored in the contact's phone. The manufacturer was notified of the failure and informed him that because his home screen had started to delaminate, this failure was a known result on several model vehicles. The contact also called the dealer and they acknowledged that the failure was a known issue and was given an estimate for the repair. The vehicle had yet to be repaired. The failure mileage was approximately 53,000.
The abs system has failed on my truck and many more possibly by a dealer defect and no recall as of now. When the abs warning light comes on it also puts up a warning light for the electronic braking system and you aren-??t allowed after that to set the cruise. Anytime you hit a bump or turn the wheels or just randomly at any given time the lights come up on the dash and it chimes which will drive anyone nuts. With the electronic braking system not functioning properly could potentially lock the brakes up on the truck in my opinion knowing how it functions. Which in my opinion is a safety hazard. Also I might add that taking my vehicle to my local dealership is a complete waste of time as the diesel mechanic up there is terrible at his job. He has misdiagnosed two of my trucks and I believe he had something to do with a transmission going out in one. He -??fixed-?? it then 3000 miles later the transmission completely destroyed itself which made me have to trade the truck in. Also the traction control system does not function when the abs light is on. In doing research I have found many many people with this same problem.
8.4 inch Uconnect infotainment screen is delaminating. The digitizer screen is separating from the LCD screen from an apparent manufacturer defect. This screen controls backup camera, secondary heating and cooling defrost function. This is a safety issue as the screen becomes non responsive or ghost touch inputs start to randomly change settings in the vehicle.
2018 Dodge Ram 3500. Consumer stated they have experienced numerous issues from power steering, electrical and fuel pump issues. THE CONSUMER STATED THE VEHICLE WAS EXPERIENCING A HARD TICKING NOISE IN THE ENGINE. THE LIFTERS NEEDED TO BE REPLACED OR THE ENGINE REPLACED.
2018 Dodge Ram 3500. Consumer stated that they have experienced numerous issues with vehicle from power steering, electrical and fuel pump problems. THE CONSUMER STATED THE VEHICLE WAS EXPERIENCING A HARD TICKING NOISE IN THE ENGINE. THE LIFTERS NEEDED TO BE REPLACED OR THE ENGINE REPLACED.
My 8.4 uconnect touch screen is delaminating cause all types of issues. Function don't work properly when trying to use it. It will randomly select functions & hinders safe driving practices. This is a known cause but dealer will not repair based on mileage of truck which is 45K. The cost is outrageous to have repaired at dealer.
The contact owns a 2018 Ram 3500. The contact noticed white powder coming from the vents when the air coditioner was activated. The vehicle was taken to reagle Dodge (route 512 bangor, pa 18013, (610)-863-6900) where it was diagnosed that the evaporator coil failed prematurely and caused a chalk like dust to blow inside the vehicle. The dealer further stated that the dashboard and center consule needed to be removed in order to remove the evaporator coil the manufacturer was contacted. The contact also stated that the failure was exerienced in the 2014 and 2015 models. The vehicle was not repaired. The failure mileage was 6,000.
When trying to accelerate, when I hit the throttle pedal there's a delay of at least 5-10 sec before truck responds and starts accelerating. Very dangerous when switching lanes on highway. I've read online that there is a lot of others that have this same issue with vehicle like mine.
Integrated brake system for towing trailers (itbs) does not work. Safety hazard as the truck can not stop the 150000 pound 29T arctic fox 5th wheel. After 4 attempts Dodge gave up and said the itbs works as designed. The 5th wheel was certified that the brakes work with other tow vehicles. Not with our Ram 3500 which is rated to tow 22000 pounds which is a safety hazard. We are unable to stop the trailer in an emergency or uner normal driving conditions using the itbs.
Truck shudders while shifting between 1st and 2nd and again from 2nd to third. Shudder hard enough to see to dash shack. Shifting shudder hard while towing. Blue tooth cuts out while streaming music
A D V E R T I S E M E N T S
- Murfreesboro, TN, USA