This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ram 3500. The contact stated that while operating the vehicle, the ABS and EBS warning lights remained illuminated. The contact stated that while the failure occurred, the cruise control feature was inoperable. The cause of the failure was not yet determined. The local dealer and manufacturer were not contacted regarding the failure. The failure mileage was 151,000.
The contact owns a 2018 Ram 3500. The contact stated that the ABS hydraulic control unit was making an abnormal beeping noise. While driving at various speeds with the cruise control engaged, the system disengaged without warning. The vehicle was taken to the local dealer, and the contact was informed that the ABS system needed to be replaced. The vehicle was repaired, but the failure recurred. The contact called the local dealer and was informed that parts were on backorder. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 78,000.
The contact owns a 2018 Ram 3500. The contact stated that while driving at various speeds the ABS, traction control, and Hydraulic control unit (HCU) warning lights remained illuminated, and the cruise control became inoperable. The vehicle was taken to the local dealer who determined that the ABS and HCU control modules were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 587,000.
The contact owns a 2018 Ram 3500. The contact stated while driving 40-45 MPH, the ABS warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that ABS pump control had failed and needed to be replaced; however, the parts were not available. The dealer informed the contact that the parts would be available within 4-6 months. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 33,500.
The contact owns a 2018 Ram 3500. The contact stated that the ABS and brake warning lights was flashing on the instrument panel while driving at various speeds. The vehicle was taken to a dealer where a diagnostic test was performed; the diagnostic showed a faulty computer module had caused the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 44,000.
- Moorpark, CA, USA
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The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated, and the cruise control became inoperable. The vehicle was taken to the dealer and the contact was informed that an unknown sensor needed to be replaced; however, the part was not available. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.
The contact owns a 2018 Ram 3500. The contact stated that on several occasions while driving at high speeds, the vehicle drove over a bump in the roadway and the ABS warning light, electronic stability control warning light, and the check engine warning light intermittently illuminated but remained illuminated. The contact stated that prior to driving over the bump, the cruise control operated as designed; however, after driving over the bump, the cruise control failed to operate as needed. The vehicle was taken to Auto Zone for diagnostic testing. The contact stated that several unknown codes were retrieved. The vehicle was not repaired. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 112,000.
The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. Additionally, when the brake pedal was depressed, the vehicle failed to stop immediately. The vehicle was taken to the dealer, where it was diagnosed as an ABS module and hydraulic control unit (HCU) failure; however, the part to do the repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000.
The contact owns a 2018 Ram 3500. The contact stated while driving at various speeds, a message indicating -??Service Needed-?? was displayed, and the traction control and ABS warning lights were illuminated. Additionally, an alarm was audible. The contact was able to continue driving. The vehicle was taken to the dealer, where the ABS module was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the ABS module needed to be replaced; however, the part was not available. The manufacturer was notified of the failure and shipped the part to the dealer; however, the dealer informed the contact that there was no guarantee that the part replacement would fix the vehicle because the replacement part was the same. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE22012 (Services Brakes, Hydraulic). The failure mileage was approximately 4,000.
The contact owns a 2018 Ram 3500. The contact stated while driving approximately 70-75 MPH with the cruise control engaged, the cruise control independently deactivated and the vehicle decelerated. The -??Service ABS-?? message was displayed. The contact continued to drive and after driving over a bump in the roadway, there was a dinging sound detected and the message disappeared. The contact called the local dealer, and the vehicle was taken to be diagnosed. The contact was informed that the ABS pump needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was contacted, and the contact was referred to the local dealer for assistance. The approximate failure mileage was 17,593.
The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS and traction control systems were inoperable. The contact stated that the hydraulic control unit had previously been replaced under warranty. The dealer was made aware of the failure but confirmed that the hydraulic control unit was on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,000.
The contact owns a 2018 Ram 3500. The contact stated while driving 50 MPH the ABS warning light and the system electric brake warning light illuminated. The vehicle was taken to the dealer, and the contact was informed that the hydraulic control unit (HCU) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 91,000.
The contact owns a 2018 Ram 3500. The contact stated that the ABS and traction control warning lights were illuminated. The contact who is a certified mechanic diagnosed the vehicle and determined that the ABS module had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000.
The contact owns a 2018 Ram 3500. The contact stated while driving 30 MPH, the brakes failed to operate properly while driving. The contact stated that the ABS warning light was illuminated. The contact was able to stop the vehicle. The vehicle was taken to a dealer and the ABS module and ABS pump was replaced. The vehicle was repaired. The manufacturer was contacted, and the contact was informed that the vehicle was out of warranty. The failure mileage 16,000.
The contact owns a 2018 Ram 3500. The contact stated that while driving, the ABS and Traction control warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS control module and HCU needed to be replaced. The vehicle was not repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 44,000.
The contact owns a 2018 Ram 3500. The contact stated while driving 45 MPH, the antilock brakes (ABS) and the traction control warning lights illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the ABS module and the anti-skid controller to be replaced. The vehicle was not repaired due to parts being on back order. The contact called the local dealer and made them aware of the failure. The manufacturer had been informed of the failure. The failure mileage was 70,780.
A D V E R T I S E M E N T S
- Cabot, AR, USA