This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ram 3500. The contact stated while driving 40-45 MPH, the vehicle started shuddering. An unknown warning light was illuminated. The contact continued driving uphill and the vehicle stalled. The vehicle failed to restart. The contact was able to push the vehicle to the side of the road with assistance. The vehicle was towed to an independent mechanic, where it diagnosed that the emission control system had failed. The mechanic replaced the EGR cooler, the EGR valve and the temperature sensor. Additionally, the mechanic performed other unknow repairs. The vehicle was repaired out-of-pocket. The local dealer was notified of the failure. The contact stated that she had received an unknown recall notification related to the failure. The manufacturer was contacted for reimbursement; however, the reimbursement claim was denied. The manufacturer was notified of the failure. The failure mileage was unknown.
- Melbourne, FL, USA
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- Melbourne, FL, USA