This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I've been waiting for replacement parts for Technical Service Bulletin S2005000004 for over 8 months. It's my understanding from the dealer I visited that I could have a complete failure of electronics and/or brakes. Many warning lights and warning messages are displayed on the dashboard. Dodge has not issued a recall. I've been towing an 18,000lb RV around the country off and on for a number of years and was never made aware of this danger.
issue with reoccurring Electronic Brake System Failure message along with ABS and Stability Control faults. This is now the third time this error has appeared. Twice they replaced both the ABS controller and hydraulic unit.
The ABS and traction control lights keep chiming and flashing. This condition disables the cruise control as well and possibly the 4WD system. Parts aren-??t available at this time from the dealership and after doing research, this seems to be a very common problem with the 2017-2018 Ram 2500/3500 models.
ABS control module has failed part number 68347098AA this part has been on back order for over a year dealers do not have a firm date on the delivery, This is a safety issue that dealers can not repair.
- Cleveland, OH, USA
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ABS control module has been back order since June 2023. Abs light flashes and bing on regular bases. Cruise will not work when the ABS light is on. I-??ve been on a wait list since June 2023, truck is very annoying trying to drive with constant binging. Towing my 5th wheel is very concerning with on going ABS module problems.
Random occurrences of an audible bell along with error messages stating, "Service Electronic Braking System" and "Service Antilock Brake System" flash momentarily on the dash. They may also stay on for prolonged periods of time. Cruise control is inoperable when the error messages flash, or stay on. The ABS trouble indicator light is also on during these events. The abrupt cancellation of cruise control in traffic is dangerous, especially when towing a trailer. The problem started (for me) just after purchasing the vehicle, used, with 27,428 miles on March 9, 2023. I suspect the pervious owner traded this vehicle on another vehicle because of this problem. I tried to get out of the purchase of this truck because of this problem. Dealer would not allow that without much expense on my end. So, I'm stuck with the problem. It has the potential to be very dangerous. Luckily, I had purchased an extended warranty but the dealer said I needed to wait a month or so before I took the vehicle to a Ram service center so the warranty would be fully established. I purchased the vehicle for pulling purposes and I do that regularly. In the similar cases I have read about, the owners say that the dealers are not helpful and the vehicle has to be kept for long periods of time for evaluation. I have not had time to get it properly diagnosed yet but the problem is exactly like the many others cases I have read about.
Service Electronic Braking System and Service Anit-Lock Braking System alarm lights. Code C0020-01 ABS Pump Motor Control- General Electric Failure. This issue is related to Anti-Lock braking that can cause injury to my safety and family safety. Problem is very well know and fully reproducible at dealers. Vehicle has been at dealer for long term waiting for dealer to find/repair issue.Dealer is at loss for repair. Dealer repair for this was change HCU and ABS Module. This repair has shown to not work in many scenarios and multiple repair and replace of the same units are not fixing the issues.
While driving the vehicles message display center says "service emergency braking system", the traction control indication light turns on and off, the abs indicator light turns on and off, the park sense indicators turn on and off, and if cruise control is on it is deactivated and turns on and off. An audible chime indication is also sounded when the message center displays a message. With the traction control and abs turning on and off creates an extreme safety problem especially with the winter months ahead. The vehicle has not yet been looked at by a anyone but an appointment has been made with the local dealership. This first started while driving on 11/11/2023. However, the indicator lights and chime still occur while the vehicle is in park and motor running.
When I hit a bump my ABS warning light and my traction control light come on on the dash. My cruise control stops working. Had it scanned and there is an error code C0020-01-ABS PUMP MOTOR CONTROL - motor pump (open recirculation test). - internal electronic failure. It comes on and off more often when hitting a bump. This is apparently common and should be a recall.
On 32600miles abs and traction control start glitching. Happened to me on the highway pulling a rv and using cruise control, all of the sudden I lost cruise control on 70 mph and ABS with traction lights came on and off several times and end up go away, I stopped in the safe area and check all related parts on the vehicle that related brakes and abs, fluid was up to level all parts, brakes, wiring was good where I was able to see. After I continued to drive, abs did same thing several times, end up abs and traction lights came on and stayed for a while and all of the sudden for no reason came off for several miles. Sims like bad connection or abs module failure.
ABS and traction control. Is available for inspection. Loss of these functions increases the risk for loss of control. Has been inspected by the dealer. Parts to fix are in high demand and are not available until March of 2024. Warning lamps ABS and the traction control laps are on. First appeared in August 2023.
The traction control and ABS warning lights come on and go off intermittently without cause. When the lights are on, anti lock braking and cruise control are non functional. The ABS portion of this issue is an extreme safety hazard. This is a known common issue of this year vehicle
ABS warning has been going on and off for 2 years This is the same problem that the current class action lawsuits make reference to. I have had this problem for a long time and parts to repair it have not been available. Recently my wife ran into a bullard in a wet parking lot that she felt was a result of the antilock brake system. I only use the truck when it is absolutely necessary due to this problem. It scares me to think that I might not be able to stop this heavy vehicle. I hope this gets resolved soon.
Front turn signals, driver side headlight, passenger side fog light all went out at the same time. Tested bulbs and all are good. Message on dash said they were out and yes they were. Checked grounds all good. Found the big plug under fuse box moved it around and lights came back on. Connectors are very lose in the plug we will we need to change harness?
2017 Dodge Ram 3500. Consumer stated they have experienced numerous issues with vehicle from, power steering, electrical and fuel pump issues. THE CONSUMER STATED THE VEHICLE WAS EXPERIENCING A HARD TICKING NOISE IN THE ENGINE. THE LIFTERS NEEDED TO BE REPLACED OR THE ENGINE REPLACED.
I have a Ram 3500 towing a 15 000 lbs camper with the factory integrated brake controller will not stop my camper. Less than 30 mph there is very little stopping with the system set on all max settings. I have spoke with Ram, /dealer and was told system is working as designed. There are a lot of people complaining about the same thing all over the web. Ram should be made to fix this before somebody gets killed if it has not already happened. There is another complaint on your site saying the same thing
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- Crestview, FL, USA