This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Heading down a mountain grade on [XXX] came around a turn on the down grade and all the sudden warning lights starting going off. Tried braking harder but almost no brakes on the pickup. Managed to press the emergency brake, thankfully we were going at a slow enough speed. So many messages on the dash that I was having trouble getting to the trailer brakes to increase the gain so I could use them to help us get stopped. How was my safety and my Wife's at risk, brake failure on a mountain grade could have been bad. Taking it to a Ram Dealer on Tuesday, June 25,2024 in Hanover, PA. I was told by a mechanic that he scanned the system and pulled Code C0020. Was also told probably Hydraulic Control Unit or ABS Control Unit failure which is a common problem. At the time of the incident here are the warning lights and messages : Service Electronic Braking System, service abs, service trailer brakes. service rear park sensors, traction control disabled & trailer brakes disconnected ( had to unplug and replug to get back). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The abs control module and pump has been going out for the last 4 years with intermittent alarm every 30-44seconds. Every time I call dodge dealer the part is on back order for 4 years now I finally found a remanufactured one on eBay. This is a serious problem, very unsafe and I have talked to a lot of people with dodge ram trucks 2017-2018 that have the same issues and a couple people that have had bad accidents they believe is because now no traction control. Dodge needs to be held accountable for the parts they put in the truck and for not having a replacement ready to go.
I've been waiting for replacement parts for Technical Service Bulletin S2005000004 for over 8 months. It's my understanding from the dealer I visited that I could have a complete failure of electronics and/or brakes. Many warning lights and warning messages are displayed on the dashboard. Dodge has not issued a recall. I've been towing an 18,000lb RV around the country off and on for a number of years and was never made aware of this danger.
The service emergency braking system warning randomly goes off. Some times it will go in the morning or maybe while driving. Might beep at me for a few minutes and then goes away
- Dillsburg, PA, USA
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Service abs system. Had repaired but now came back. Abs control module No parts available national backorder ram needs to address this and fix my truck for free.
ABS warning lights lights keeps intermitting keeps going on and off. The ABS light and traction control lights flashes on and off, speed control goes off as well as a bell alarm. Had the ABS pump replaced under warranty at 22000 miles and now at 59000 mile same issues.
The ABS System has failed twice since i have owned this vehicle. The first time on [XXX] 2022. I brought the vehicle in for repair at Victory Ram in Shallotte, NC. They replaced the ABS Module and it failed again in January of 2024. This part is not available now so I must wait for a new part to be designed. I am driving this vehicle with a malfunctioning ABS System. I believe this should be a recall as it is a safety hazard and an expensive repair that the consumer should not be responsible for. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My truck has 22,780 miles on it. This truck is currently in the shop having the Fifth ABS Module, ABS Control and ABS Hydraulic unit. The First time that this occurred was on 11/26/2018, 6,199 miles. I had owned the truck 16 months at this time. The Second time was on 7/6/2020, 11,982 miles (They called it an Axel Actuator this time, but it was the same error message on the dash panel as before). The Third time was on 12/14/2020, 14,930 miles. The dealer waved the deductible charges, this time, since the truck was just out of the regular warranty and this was an ongoing problem. The Fourth time was on 1/19/2024, 21,348 miles. Again, having to use extended warranty and pay the deductible. It's currently in the shop being repaired for the Fifth time for the same problem, 5/6/2024, 22,780 miles, Not even 4 months and less than 1,500 miles since the previous repair. The Dealer also said that the Brake Pedal sensor is bad this time in addition to all of the ABS parts. Once again, having to use extended warranty and pay the deductible. If I count the original ABS Equipment, this will make the Sixth ABS Equipment that has been on my truck. This is a MAJOR Safety issue due to the fact that I pull a 15,000 lb. fifth wheel RV and often times I have to come down mountains after it has failed. The Dealer has said that this an ongoing problem with the Ram 3500 & 2500 trucks. I have never had any vehicle in my entire life that has had an ABS problem, let alone this many times. Something needs to be done to correct this problem BEFORE someone is KILLED!
I purchased a 2017 RAM 3500 in 2018 brand new, directly from a dealer. Within the first week of ownership, truck started alerting me that there is an issue with the automatic brakes and to service the vehicle. I took the truck to my local dealer in October 2018. They confirmed issue was with the ABS system. I was told to take a rental car because it would take some time to get the parts and I wouldn-??t be allowed to take my truck because it wouldn-??t be safe to drive. The parts came in after some time and the truck was repaired. Almost 24 months later (September 2020), the same ABS alerts began presenting itself. The dealer confirmed that the issue was again the ABS system and I was provided with a rental car until the part was replaced. Again, 24 months later (October 2022), the ABS alerts began to persistently display and make a chime many times over and over while driving. The dealer once again confirmed the ABS was at fault and ordered parts. I was told there were no parts available and to expect several months before the truck could be serviced. This time, the dealer would not provide a rental because the truck was not considered under warranty. Six months passed (March 2023) and the dealer called to report that a part had arrived and to bring the truck for service. The dealer later called and said when the box was opened, the part appeared damaged and could not be used and to wait for another part. I waited another 5 months (August 2023) to call the dealer and ask if any parts would be coming soon. I was told that engineers at RAM recalled all the parts and none are available. I went to the dealer and received a refund for the prepaid part. My truck has had no working ABS system since October 2022. The ABS is always on 100% of the time. This is a safety issue which devalues my vehicle, if I were to try to sell it. It also poses a danger whenever I need to use it. If parts do ever become available, I do not feel I should have to pay $1,000 for the repair.
issue with reoccurring Electronic Brake System Failure message along with ABS and Stability Control faults. This is now the third time this error has appeared. Twice they replaced both the ABS controller and hydraulic unit.
Driving 2017 Ram 3500 ABS light and traction control light. Problem with Hyrdraulic control unit and ABS control module. No parts available for repair. No accident report ABS problem condition that can't be fixed
the abs brake warning light and the traction control light goes on and off constantly. a "warning beep also goes on. this has been going on for over a year. we have been told it is under "engineering review". we have been trying to get a fix but keep being told part is on backorder. have called ND texted Ram multiple times and they refuse to do anything. This is a break problem-not an insignificant safety problem. is therr anything you can do about this?
ABS light came on at 13,000 miles and was repaired under warranty. At 27,000 miles (2.5 years later), ABS has failed again, code C-020, but vehicle is out of warranty. Contacted FCA and was told "sorry, its out of warranty, pay for it yourself and keep your receipts, just in case it goes to recall". This is a know safety issue as cruise control and traction control are also tied to the ABS. Driver distraction should also be mentioned due to the entirely random but frequent chimes going off due to ABS failure. When the truck was "repaired" the first time, the bad parts were replaced with identical parts, i.e. not a redesigned, more dependable part, but the same poor design as stock.
ABS control module has failed and is not available from the dealer, this is a known problem on 2017 and 2018 model year, Part number 68347098AA, been told this will not be available untill 08/2024 at the earliest, there is a nation wide back order for a replacement part.
This issue is related to 2017 Ram 3500 truck with 6.7L Turbo Diesel motor: The warning lights for the ABS and the Cruise Control intermittently activate and there is an audible alarm ding noise along with them. This ABS warning light going off intermittently indicates that if a situation arises that requires the ABS system, it may not activate as designed. Which in turn could contribute to loss of control or accident with the vehicle. This problem has been confirmed by Villa Rica Auto in Villa Rica, GA. This vehicle has been inspected by Villa Rica Auto. They advised that the problem is with a defective HCU and that part is on back order with no ETA available. This problem first appeared a few days after buying the truck from Gravity Autos Atlanta. This truck was not involved in a crash.
ABS brake warning lights are on and cruise control will not work. I was told by the dealer the module had to be replaced. This truck only has 34691 miles on it now and this problem started over a year ago. Dealer said this part was not available because of supply chain issues. I have several friends with the same 2017 or 18 truck and are having the same issue. Obviously this is a defective part and is a significant safety concern being the brake system on a heavy truck
The ABS and traction control lights keep chiming and flashing. This condition disables the cruise control as well and possibly the 4WD system. Parts aren-??t available at this time from the dealership and after doing research, this seems to be a very common problem with the 2017-2018 Ram 2500/3500 models.
A D V E R T I S E M E N T S
- Dillsburg, PA, USA