This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The Government Owned Vehicle (GOV) was traveling North on 31E in Nashville, when truck shuttered then truck passenger side wheel fell off. Tire/wheel pinned to truck and caught fire. Drive pulled truck off to side of roadway and called 911.
On February 3, 2022 I had my truck serviced at my local dealership to address SAFETY RECALL Y26. According to the service manager, the work was completed per the Safety Recall instructions. On Feb 22, 2022 while traveling at highway speed, all eight wheel studs broke on the left rear dually wheels which led to the wheel/tires separating from the vehicle without warning. This catastrophic failure could have caused serious injury, or death to the occupants of the vehicle, as well as other motorists/pedestrians. It was by the GRACE OF GOD the driver was able to maintain control of the vehicle until it was safely off the highway. The vehicle was transported by a flatbed wrecker to a dealership near the final destination it was en-route to, to inspect the damage and make all necessary repairs. Both the dealership that performed, the SAFETY RECALL Y26 in Raleigh, NC and the dealer in Ocala, FL that currently has possession of the truck have confirmed the cause of this catastrophic failure is YIELDED WHEEL STUDS. Consumer is requesting a recall investigation of the previously announced Recall Y26 and adjustment of existing recall remedies. Consumer has requested the return of all damaged parts from the vehicle from the dealership that is in possession of the vehicle and performing the Safety Recall repairs.
I was driving home, my truck began to vibrate or wobble hard, next thing it begins staggering upon a jolt, and then I noticed my two rear drivers side tires passing me on the highway. I safely get out of traffic somehow, and upon inspection both tires came off, and all my lug nuts but one are missing. There was no warning, I had to call a tow truck to pick my vehicle up and bring it home, it cannot be repaired due to the manufactory is not sure what the specs are, mean while I am without a vehicle and have missed several days of work.
Purchased vehicle new from marshall Dodge in Oct. 2016. I have just realized that my spare tire is a different size. On the ground I have (4) LT285/60R20E.. and as a spare I have a LT275/70R18E. This is the way the vehicle came from Dodge. I do not feel safe if I would have to use the different size spare, especially pulling a 40ft. 5th wheel camper. I have talked to the dealership and fca case management and told that this is normal, and I would not have any problems. My case number is 76379630. I also feel that would not be good on the transfer case and differential. Could you please advise me on this problem " is this safe as Ram has advised me "
Cracks are developing along the circumference area bead seat of the tire causing possible tire wheel separation. I was informed by my step son and girlfriend. We haul our horses and thank goodness the truck was at home at the time of notification. I contacted alcoa, and they said they don't make these wheels for the Ram 3500 2016. So I contacted the local Ram dealer and so for no has lifted a finger to call or say hey please bring this in the get this rectified. I have extended warranty on these wheels till 2021.
- Deland, FL, USA
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On January 21, 2020 at 1400 38 miles outside of charlottesville, va on highway 29 driver side rear inside tire tread separated and blew out the tire causing extensive damage to the underside of the truck bed. The speed of the blowout was 45 mph and had to manage parking on the side of the road on an incline in order to change the tire out and remove the metal that was holding the splash guard. Roadside assistance tow company informed us that the outside tire on the same side was ready to blow as well and needed to be changed. The tires on the vehicle are nexxan roadian LT235/80R17 10 ply. The vehicle has 55,000 miles on it.
I purchase a 2016 Dodge Ram 3500 duall limited with 2K miles on it. The truck has garbage nexan tires on it. Nexan claims it is a 40K mile warranty tire. Funny though, at 11K miles I had one nexan tire failure due to tread separation. Took truck to dealer, dealer got with nexan, working with nexan like 'going to the dentist to get anything done. Said they would reimburse me for the tire that failed at 11K miles, that was two months ago still no refund and I call every week looking for my refund. Couple months go by and another nexan tire failure at 13K miles. You guessed it another tread seperation. Take truck to dealer, they say can't help. Call nexan they say you need to ship all 6 tires back so we can test them. Im testing them for you and they are crap! two tire failures well under 40K, this is not a coincidence these tires are garbage. I have my wife and daughter who I drive around in a $75K Ram dually limited and I am scared for their safety with these failing tires. Nexan might as well tell me to go #@$& myself as their customer service against and warranty department are a joke. Beware dont buy nexan tires. Dodge also should stop putting these garbage tires on their trucks, going to get someone killed.
I forgot to include the tire size etc with my original complaint. Original complaint #11279115 shifted belt in tires nexen LT235 80R17E on & off road tires original equipment on my 2016 Ram 3500 dually
Vibration in front wheel, diagnosed at dealership that the tire has a shifted belt. This tire is on the driver's side. We already replaced the passenger side front tire 2/13/19. This is a dually truck and we are concerned that this will also happen to the 4 rear tires. The vehicle currently only has 21,390 miles. This should not be occurring and is a safety hazard. I tried to contact the manufacturer but they have not returned my calls.
Tire separation and vibration in all 6 tires. Vehicle has 22690 miles on it and has had tire issues since new with vibration and separation of cheap tires Dodge has put on these vehicles, that they sell at a high price. Driving and made it to my garage when the tire separated. It was the front drivers side tire. Thankfully I wasn't doing highway speed.
On 8/21/2019 I experienced excessive vibration & truck pulling to the right traveling normal hwy speed. Issue was so severe, I stopped to check. Tires looked fine & pressures were ok.return trip was worse with max speed of 35mph. Next day I took the truck to an independent tire center & was told that the belts inthe front tires were separating. Tires are nexen roadian htx LT235/80/R17.they are original tires with only 8,010 miles on them. I contacted Ram thru their website. Got no response. Emailed the dealership where I bought the truck. No response. I called nexen & was told that the warranty only covered tread wear. They were not concerned about the separation.they emailed a packet of information that they would need to investigate my issue. They also advised me to change the tires asap because once I notified them of the problem, they were not responsible for any damages or injuries.I called the nearest Ram dealership and asked if they could check it out. The best they could do was schedule an appt in two weeks. Since I could not safely drive the truck, I replaced all six nexen tires on 8/27/2019 at a cost of over $1,800. That tire center also confirmed a problem with the tires. I finally heard from fca. They created a case # and asked that I make an appt at a dealership so they could investigate. I assumed fca was going to contact the dealership since they ask for the appt info. Drove 60 miles to the dealership where we bought the truck. They knew nothing about the issue. Fca did not contact them. In fact they closed my case as soon as they confirmed the appt. Bottomline, these tires are dangerous. There are multiple complaints on the various forums for tires and trucks. Ram doesn't care. Fiatchrysler doesn't care. Nexen doesn't care. I'm hoping you do. I've driven lots of vehicles in my time, I was scared driving on those tires and lucky to get home.
December 28, 2018 was approaching a roundabout traffic island when turning left and right the truck when out of control and bounced off curb and over center island one over concrete planting box under construction.blew passenger side tire and damaging wheel, front differential training arm, drag link jam nut completely losse and causing steering wheel to 90 degrees left.close to home usedfriens flat bed trailer to take home. Newer truck did not want to brand title with insurance claim. It took two months to save money as a repair approximately $2300. The mechanic said the drag link was completely loose. Got truck repaired. Approximately 30days later a recall for the drag link defect. I feel lucky for not being killed. Lucky I was going 25mph.
2016 Dodge Ram 3500 laramie longhorn dually - original tires that came on vehicle nexen htx LT235/80R17E BSW all season tires. Safety concern with these tires because the wall on the inside is giving way causing the tire to wobble, which makes your whole truck shake violently when you get to above 50 mph. Cab of truck along with steering wheel making it unsafe due to possible blow out. Tires been rotated on the maintenance schedule. Did not have issue with this until the last tire rotation which these tires came from the back of the truck where we tow a living quarters 3 horse trailer which weighs empty 12500 pounds. Investigation needs to be done on if these tires are adequate for trucks that do heavy towing as it appears not since this is the second tire that has to be replaced due to safety concerns. This could not be determined unless the vehicle was in motion. The vehicle is back at the dealership to replaced this tire. Had them check all tires again to ensure no other ones are defective. A recall needs to be done on these tires as if it were not for my wife taking her vehicle to the dealership for them to check, it would have fone unnoticed until a blow out or possible wreck due to the blow out happen while she was towing her trailer with live stock.
Nexen tires LT235/80-17 at RA8 original equipment with truck at purchase. This truck was purchased in March 2016 new from Ram dealer, this truck is a 2016 Ram 3500 dually. We have had two tires seperate, other wise belts inside tires broke, we were able to notice an replace before any blow outs accrued. We properly care for our tires due to that our children ride in this truck an also we haul our livestock behind this truck. With one of us working in the tire field we are able to notice the defects before something bad happens most time like blow outs an we know how our truck rides so once it starts to feel funny we inspect! both tires separated in bout a 1000 miles of each other. The truck only had 12400 miles on first tire separation an 11/32 of tread left with the tread starting at 15/32 an tread mileage of 40-50K. This should not have happened. We are in the process of having both tires replaced through either a local dealer of nexen, or nexen themselves as I have tried to contact nexen three times an can't not get through to them or recieve a return call. The second tire had 10/32 left on it, both have separated belts in them we still have 5 more of these tires left due to this being a dually even the spare is the same tire. All with same D.O.T numbers of 8ex61015 so all coming from same batch made 10th week of 2015 hoping we don't have anymore separations but after 2 seperations we will for sure be on our look out even more so. We were driving during both separations of the tires. Our children in the truck during both times also. Very unhappy with these tires! we will continue to work an try to find a replacement solution with nexen, with this being oe tires they should be replaced for free an not prorated but we will see! please do not purchase these tires for your truck or a truck with them until nexen fixes the issues with their tires!
Cant keep rear hubcaps on vehicle I have lost 2 hubcaps this year. While driving down the highway and if I hit a little bump the rear hubcaps come flying off.
Purchased the vehicle new in 2016. No heavy towing. Air pressure and tire rotations were current, managed by rancho Ram san diego, ca and discount tire in rancho san diego. Vehicle was equipped from the factory with 6 all season nexan tires. During a recent trip to tx all 6 nexan 235/80/17 tires separated in different locations across the tread. Limped through the night at 55 mph from ft stockton tx to corpus christi, tx. Had to replace all 6 nexan tires at discount tires store located at 6654 S. staples St. Service advisor stated 'this is the worst case he had seen with this brand. Replaced with bfg commercial T/a as 2. I am not happy with the tire choice the factory choose, as my 2004 Ram 2500 came oem with Michelin's that lasted 6 years before cracking.
Repetitive tire pressure monitoring system sensor failures. 1 replaced May 2016, 2 replaced November 2016, 1 replaced May 2017, 2 replaced June 2017. Dodge not forthcoming with information on cause and fix. Failures occurred under various conditions, some after sitting over night, some while on the highway, others during a rest stop along a highway.
I bought 2017 Ram 3500 in January 2017 as a new car. After 1300 ml I bought after market wheels and tires from discount tire. They did installed them and checked them after. Car drow almost four thousand ml did not have any problems at all. Last weekend front passenger side wheel came off while traveling at 80 miles per hour on the freeway. No single sine that anything was wrong whith a car before the incident, all eight studs were broke off whithin a split second, tire was lost. I notified dealer and a tire company and wheel manufactur about this incident to investigate. Each company blames others. I'm personally believe that problem defected studs or wheel. I asked discount tire and car manufactur to investigate, nothing done yet.
Brand new vehicle with less than 1,000 miles on it has a violent shake at highway speeds between 62-72 mph. Three different Ram dealers and Ram customer support team states that there is nothing wrong with the vehicle and it's operating as designed. Potentially a safety issue as the shake seems to make the truck unstable at times. This is occurring specifically on smooth highways and seems to be even worse around curves. Seems to be a fairly common issue among late model year Ram heavy duty pickup trucks and should be worth an investigation. I purchased this vehicle to tow my travel trailer with my entire family in the truck and I'm not comfortable doing that with this defect.
Nexen tires rodian lt hrx 235/80/R17 on a new Dodge Ram 3500 had 14,000 mi when discovered pin holes in the side wall which cannot be repaired, splitting visible between the treads and tires continuously loosing air. No blow-out has yet occurred resulting in bodily injury. The situation is being brought to your attention since Chrysler is assuming no responsibility and the tire manufacturer is being less than cooperative in assuming responsibility for replacement of the defective tires. There are law suits in Florida ad complaints filed with California BBB for similar issues with little success.
- Chatham, LA, USA
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- Washington, DC, USA