I purchased this vehicle new in 2016. It currently has approximately 49,000 miles. It has never been involved in any collision. In Feb. 2023 I took it to a Les Schwab Tire Center to have the drag link replaced & alignment done. When the repairs were completed the technician informed me that I may have a rear axle misalignment as he noticed the rear axle appeared to have shifted to the right of the vehicle & recommended taking it to a collision repair shop for further inspection. My next move was taking it to an independent shop & have the rear leaf springs inspected for correct alignment which found nothing abnormal but they also measured from the center of the front wheel to the center of the rear wheel on both sides of the vehicle and found a difference in measurement of approximately 3/4". They had me drive the vehicle down the road as they followed & verified the rear of the truck was tracking to the right. I then proceeded to take it to a Ram Dealer repair shop for inspection & concluded that the rear of the truck was tracking to the right but that they were not equipped to make corrections & recommended taking it to a collision repair shop. I then proceeded with a collision repair shop where they put it on a rack & took measurements of the frame & only found a slight abnormal condition in the frame on the right side in front of the rear axle but concluded that they did not believe it would be was causing the issue. So the issue I have is rear of the truck is tracking to the right. I never knew there was an issue with the truck before I took it to Les Schwab for its first alignment.

- Springville, CA, USA

My 2016 Ram 3500 drw limited leans to the right approximately 3/4 inch. When I place my truck camper on top, the passenger side air bag/sensor does not rise equally with the left. As a result, I am driving down the road with an approximate 2 inch lean to the right. I did not notice the truck leans to the right until I purchased a truck camper 3 months ago. I took it to Ram, they put it on a computer to try and adjust the settings. It did not work. Apparently, only a few Ram mechanics in the us understand the system and can fix my issue. I'm more than happy to go anywhere to fix my issue. Apparently, there is no technical bulletin to fix my issue. I understand placing a camper on top of the truck is a modification to the truck. But, these trucks are marketed by Ram to support the rv industry. So, they should be able to get my rear calibrated close to zero. Why can't Ram work with the local dealer to fix my issue. I do not feel safe driving on the road with the truck leaning to right at 13,495 lbs gvw. (gvwr=14K). Can you help to connect with Ram to ask them to help fix my issue?

- Callahan, FL, USA

The contact owns a 2016 Ram 3500. The contact received notification for NHTSA campaign numbers: 17V562000 (engine and engine cooling), 17V821000 (power train), 18V486000 (structure, latches, locks, linkages) and 19V021000 (steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer was not contacted. The manufacturer was made aware of the issue and confirmed parts were not available. The manufacturer was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Santaynuz, CA, USA