This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ram 3500. While driving 70 mph, both headlights failed to operate. The contact had to activate the high beam headlights. The contact also stated that the split tailgate doors were fractured. The vehicle was taken to folsom lake Chrysler Dodge Jeep Ram (12545 folsom blvd, folsom, ca 95630, 916-520-1135) where it was diagnosed that the light harness failed and the door latches needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the contact would be responsible for the repair cost. The failure mileage was approximately 158,000.
- Sacramento, CA, USA
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- Sacramento, CA, USA