This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Drag link was tack welded by dealer as a temporary fix but will not replace it with the upgrade. I cannot get a wheel alignment unless I purchase a new drag link for $450 dollars
I was towing my travel trailer and entered a slight left turn at approximately 50mph when my front driver side tire started to shake/wobble uncontrollably. I slowed down and it stopped. Dealership replaced both front hubs and bearings. When I hit a small bump while turning and not towing, it still shakes/wobbles uncontrollably. I notified dealership about it and they still failed to make the repair. The vehicle is still under warranty.
The contact was a lawyer calling on behalf of her client who owned a 2015 Ram 3500. The lawyer stated while her client was hauling horses at an unknown rate of speed, the steering rod broke unexpectedly, causing the driver to lose control of the vehicle. The driver drove down an embankment and hit a sign, totaling the vehicle. The lawyer was unaware if any warning lights were illuminated prior to the failure; the lawyer was also unaware if the air bags deployed upon impact. The driver nor the horses were injured due to the crash. The police were called and a police report was filed. Upon investigation, the lawyer discovered an active recall on the vehicle under NHTSA campaign number: 19V021000 (steering); which she linked to her client's failure. The vehicle was towed to an independent mechanic where it was deemed a total loss. The manufacturer nor the dealer were notified of the failure. The failure mileage was unknown.
Death wobble violent shaking tire bouncing or something. I almost crashed my truck, I replaced the hubs didn't fix it, I had the tires balanced same problem, I replaced front shocks same problem, I don't want the truck I could die in this unsafe truck, dealer will not take it back. Can you help. (xxxxx) redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
Recall V06 allows welding of adjustable parts. This means when steering needs adjustment in future, the owner is stuck with buying all new parts to replace the welded parts!!! how can you allow this burden being shifted to the owners when fca caused the problem by not threading the parts correctly?
- Hagerstown, MD, USA
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While driving the truck and turning slightly left, I hit a small bump on the road and my truck started vibrating uncontrollably and I lost the ability to steer the vehicle. The vehicle vibrated so hard that I slid across other lanes of traffic to my right without being able to steer. I brought the vehicle to a complete stop on the side of the road. After the complete stop, I was able to drive and steer the vehicle. Since this incident happened, I have had the same issue happen when I'm driving while turning and hitting a bump. I've had this happen on interstate highways, state highways and flyover on ramps. The dealership does not know what is wrong and is unable to fix the problem at the moment.
While driving on highway cruise control failed to work, brake light went on and steering wheel turned upside down. Both jam nuts were found to be loose.
The steering wheel began losing it's function after turning out of my driveway, while I was driving down my street, at approximately 20-25 mph. It would turn approximately 90 degrees with no affect suddenly. I had it transported to the reno Dodge dealership. They at first tried to charge me for a realignment. I took it to another repair shop, and they identified that there was a recall on this issue due to a failure in the 'drag linkage.' I went back to reno Dodge and they admitted there is a recall, but they didn't have the updated infirmation from Chrysler, so they would nit fix it. I had the repairs done at the other shop, and fca has now been avoiding reimbursing me. They kept telling me they couldn't identify my VIN, then the had other 'technical difficulties',they close my case as soon as they open it! they have done this 4 times now!
Takata recall when driving my vehicle on the highway or freeway at high speeds of 65 to 80 mph the whole truck begins to vibrate.have gotten it checked mechanically for faults.tires have been checked as well as steering components and suspension and everything is in good shape.was told that its normal for a 2015 Ram 3500 dually to vibrate so much.its not.there absolutely no readon why a newish truck should vibrate so much that it feels like its going to fall apart on its own.its not normal and all the people on the forums with the same problem have been told by the dealers that it is normal.it is a driving hazard that its only a matter of time before Dodge has lawsuits on its front door for neglicence on their part for the bad vibrations making bolts fall off and causing a wreck.
I can't drive my tuck due to the face the truck being to shake out of control and I have to pull over. I go the truck home but due to the insane shaking I do not drive the vehicle.
Lost steering to the left, only 2 inches of travel. Drag link adjustment lock nuts backed off on there own. Almost hit 3 vehicles including a wv state trooper. Received a warning ticket for defective equipment.
Truck has 26,300 miles on it. 7 days after getting the truck serviced and aligned at my local dealer, while driving at 70 mph on the highway in gainsville, fl, the steering wheel slowly became mis-aligned to the left by over 180 degrees, causing reduced ability to steer to the left, a check engine light, a failure of the anti-lock brake control module, and failure of the cruise control. I stopped at nearest dealer who said the truck was unsafe to drive, but did not have anyone available to look at it for at least a week and offered no further options. Being as I was 200 miles from home, I took the truck to an independent mechanic who determined that the steering drag link jam nuts were loose allowing the drag link to rotate at random. He was unable to tell whether the dealer failed to tighten them after the alignment or because they were never tightened at the factory. The drag link was re-set to center the steering wheel and the jam nuts were tightened. I was advised that had I not stopped to have it fixed, the drag link could have continued to loosen causing a complete loss of steering control. A quick google search indicates this to be a recurring problem with these trucks.
This is a diesel powered truck. Twice the hydraulic pressure created by the hydroboost unit has blown metal hoses apart resulting in complete and sudden loss of steering and brakes. Fortunately the truck was operating at very low speed. If this had occurred at highway speed, it would have resulted in a crash and likely death. In both cases, Ram replaced the hose and fluid under warraanty, but has not addressed the root cause, which is that the hydroboost unit is defective.
The contact owns a 2015 Ram 3500. The contact stated that the bolts on the steering tie rod loosened when driving at various speeds. The steering tie rod malfunctioned and caused the steering to be unstable. There were no warning lights illuminated. Neither the dealer nor an independent mechanic found any failures, but stated that the alignment was off. The dealer stated that the threads on the tie rods were fine, but needed to be re-adjusted. The failure continued to recur. The manufacturer was not made aware of the failure. The approximate failure mileage was 9,000.
Drag link adjustments nuts are not tight. They are supposed to be torqued to around 120 ft-lbs. You can reach up and loosen them with your hand. This has affected a number of trucks in different states the problem is obviously at the manufacturer. Link to others having the same problem. www.cumminsforum.com/forum/2013-general-discussion/1813273-warning-check-your-steering-now.html the pitman arm nut is also not torques to spec and very loose. Anyone of these could be a serious safety issue.
The contact owns a 2015 Dodge Ram 3500. While driving 55 mph and hauling a trailer, the steering wheel began to turn independently counter clockwise and blocked the instrument panel. The contact pulled the vehicle over, looked underneath, and noticed some bolts were loose from the steering cable. The contact stated that the bolts were tightened manually. The vehicle was taken to the dealer where the failure could not duplicated. The manufacturer was made aware of the failure. The failure mileage was 22,779....updated 12/29/15 the consumer looked at the front end and saw where one of the nuts had detached from the coupling and the other nut was loose when he touched it. Updated 12/31/15.
A D V E R T I S E M E N T S
- El Paso, TX, USA