This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ram 3500. The contact stated that while driving at approximately 50 MPH, the rear wheel studs failed. The wheels were stuck underneath the vehicle. The contact was able to pull over to the shoulder and noticed the wheel was bent. The vehicle was towed to the local dealer where it was diagnosed that the front and rear wheel studs needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken back to the local dealer where it was diagnosed that all thirty-two-wheel studs needed to be replaced. The vehicle was repaired but the failure persisted. While driving approximately 50 MPH, in the middle lane, the rear end of the vehicle swayed, and he noticed the tire behind the vehicle. The passenger-??s side rear studs fractured, and the wheel detached and struck the median and crossed the highway. There were no reported injuries. The vehicle was towed to the dealer again but was not diagnosed or repaired. The manufacturer was contacted and informed him about the warranty, but no additional assistance was provided. The failure mileage was approximately 298,712.
The contact owned a 2014 Ram 3500. The contact stated while driving 60 mph, the front passenger-??s side wheel detached from the vehicle. The contact pulled the vehicle over to the side of the road. The contact had the vehicle towed to an independent mechanic to be diagnosed. The contact was informed that the lug nuts had sheared off causing the wheel to detach. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.
- Indianola, IA, USA
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- Wentzville, MO, USA