Ram Recall U49,U59-U65,U68,U73: Cruise Control Cannot Be Cancelled
2014 Ram 3500
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Electrical System — Software
Electrical System — Wiring|Vehicle Speed Control — Cruise Control
- Summary
- Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Actions
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- Documents (87)
- Chronology
- Defect Notice 573 Report
- Recall Acknowledgement
- Affected Models
- ISSUED Renotification Notice
- Chronology
- Remedy Instructions and TSB - May 2018
- Manufacturer Notices(to Dealers,etc) - Loss of Communication Error 7-24-18
- Service and Parts AM email - U49 Inventory Units
- Remedy Instructions and TSB - Revised July 2018
- ISSUED Owner Notification Letter(Part 577) - U61 Owner
- ISSUED Owner Notification Letter(Part 577)
- Recall Quarterly Report #2, 2018-3
- ISSUED Renotification Notice
- Manufacturer Notices(to Dealers,etc) - 08/17/2018 Recall Temporary Stop Repair Notification – U73
- Manufacturer Notices(to Dealers,etc) - U73 Safety Recall - Temporary Stop Notification By Mopar on Monday, August 20, 2018
- Renotification Representative Copy
- Renotification Representative Copy
- Renotification Representative Copy
- Renotification Representative Copy
- Renotification Representative Copy
- ISSUED Renotification Notice
- ISSUED Renotification Notice
- ISSUED Renotification Notice
- ISSUED Renotification Notice
- ISSUED Renotification Notice
- ISSUED Renotification Notice
- ISSUED Owner Notification Letter(Part 577) - U65 Owner
- Renotification Representative Copy
- Renotification Representative Copy
- Renotification Representative Copy
- Renotification Representative Copy
- ISSUED Owner Notification Letter(Part 577) - U60 Owner
- Loss of Comm dealer communication
- Recall Quarterly Report #3, 2018-4
- Remedy Instructions and TSB - Revised July 2018
- ISSUED Renotification Notice
- ISSUED Renotification Notice
- ISSUED Owner Notification Letter(Part 577) - U62 Owner
- U63 Fleet Communications Email
- U61 Fleet Communication Email
- U64 Fleet Communications Email
- Manufacturer Notices(to Dealers,etc) - June 2018
- Recall Quarterly Report #4, 2019-1
- Remedy Instructions and TSB - June 2018 Safety Recall U62
- Sent: Thursday, June 21, 2018 U65 Fleet Communications Email
- Remedy Instructions and TSB - June 2018 Safety Recall U64
- Sent: Thursday, June 21, 2018 U60 Fleet Communications Email
- Sent: Thursday, June 14, 2018 U59 Fleet Communciations Email
- Remedy Instructions and TSB - June 2018 Safety Recall U59
- Remedy Instructions and TSB - June 2018 Safety Recall U65 / NHTSA 18V-332
- Remedy Instructions and TSB - Revised June 2018 Safety Recall U65 / NHTSA 18V-332
- Remedy Instructions and TSB - June 2018 Safety Recall U60 / NHTSA 18V-332
- Remedy Instructions and TSB - June 2018 Safety Recall U61 / NHTSA 18V-332
- U68 Fleet Communications Email
- Manufacturer Notices(to Dealers,etc) - U65 Dealer Communication 6.22.18
- Remedy Instructions and TSB - June 2018 Safety Recall U63SB
- Sent: Wednesday, June 13, 2018 U62 Fleet Communication Email
- ISSUED Owner Notification Letter(Part 577) - U59 Owner
- ISSUED Owner Notification Letter(Part 577) - U63 Owner
- Remedy Instructions and TSB - June 2018 Safety Recall U68 / NHTSA 18V-332
- Remedy Instructions and TSB - Revised June 2018 Safety Recall U61 / NHTSA 18V-332
- Manufacturer Notices(to Dealers,etc) - 06/22/2018 New Safety Recall Advanced Communication – U73
- Remedy Instructions and TSB - Revision II June 2018 Safety Recall U65 / NHTSA 18V-332
- Remedy Instructions and TSB - U60 Combo Revision II July 2018
- ISSUED Owner Notification Letter(Part 577) - U68 Owner
- Remedy Instructions and TSB - Revision III June 2018 Safety Recall U65 / NHTSA 18V-332
- ISSUED Owner Notification Letter(Part 577) - U64 Owner
- Remedy Instructions and TSB - Revised July 2018 Safety Recall U65 / NHTSA 18V-332
- Remedy Instructions and TSB - June 2018 Safety Recall U73 / NHTSA 18V-332
- ISSUED Owner Notification Letter(Part 577) - U73 Owner
- Manufacturer Notices(to Dealers,etc) - U73 PHEV Comdash FINAL
- Manufacturer Notices(to Dealers,etc) - 06/21/2018 New Safety Recall Advanced Communication – U68
- Owner Apology Letter
- Owner Apology Letter
- Owner Apology Letter
- Owner Apology Letter
- Owner Apology Letter
- Owner Apology Letter
- Owner Apology Letter
- Owner Apology Letter
- Owner Apology Letter
- Owner Apology Letter
- Recall Quarterly Report #7, 2019-4
- Recall Quarterly Report #5, 2019-2
- Recall Quarterly Report #6, 2019-3
- Recall 573 Report-Amendment 2
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