This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My concern is the blinker bulb replacement. Something that is required by law and safety standards to function, should be readily accessible and changeable. However on this vehicle the manufacturer provided lights are non replaceable without changing the entire assembly. In order for myself to satisfy the laws of the road I must spend an additional $1000 instead of the typical 5 dollar bulb. This is affecting my ability to drive on the road safely and is forcing me to park my truck until the light assemblies arrive one week from now. Not only is this ridiculous but it is criminal.
Largest and most costly has been the "death wobble", have to have an alignment every 3 months, had to add a stabilizer bar to somewhat control the situation but not fixed it, this has been going on since 2016, happens if vehicle hits any kind of bump or rut at more than 10mph, also having issues with warnings to have things serviced and instrument screen controlling itself or not coming on, while running or in motion for all of these, has had multiple recalls,
The contact owns a 2014 Ram 3500. The contact received notification of NHTSA campaign number: 16E039000 (electrical system, exterior lighting) over six months ago. The dealer was unable to supply the part within a reasonable time frame. The manufacturer was unable to provide a reasonable time frame to supply the parts to the dealer. The contact had not experienced a failure. Parts distribution disconnect. Updated 11/01/16 the consumer stated the dealer inspected the vehicle and informed the consumer, the vehicle did not have the recalled component. Updated 12/13/16.
May 24, 2016, I was stopped for a roadside dot inspection. That inspection revealed that the brake lights on my truck were not working. All other lights were operable, turn signals, parking lights, tail lights, reverse lights, emergency flashers. However the brake lights on the trailer I was towing were operating properly.as were all other lights on the trailer. After attempting repairs myself, checking fuses, inspecting wiring, replaced brake light control switch, I took the truck to a Ram dealer for repairs. The truck was taken to the Ram dealer May 31, 2016. I am typing this on July 1, 2016. The dealer has not been able to make repairs and still has the truck. The service manager says it is the ABS brake control module that is the malfunction but they still have not been able to affect a repair. The dealer has had the truck for more than a month.
The contact owns a 2014 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 14V294000 (air bags, electrical system, exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 5/18/15
A D V E R T I S E M E N T S
- Longs, SC, USA