This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My husband was stopped at a signal light and the truck lurched forward hitting the car in front. Insurance company had an expert check the truck and we were advised by him not to operate the vehicle. Chrysler had their expert examine it on 8/4/2015. I was informed on that date that he and the dealership were out of the loop and I had to speak with Chrysler. They will not return any of my hone calls.
The contact owns a 2014 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 14V294000 (air bags, electrical system, exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 5/18/15
As I picked up my new 2014 Dodge Ram 3500 6.4, I noticed a rattle coming from in or under the dash board. I also noticed my cruise control would not work and traction light stayed on. The rattle only occurs when I am stepping on the gas and going over rough roads, I let off the gas and the rattle stops. I took it to my dealer ( dick poe Dodge, el paso, tx. ) and they found nothing with the rattle, they fixed the other issues. They heard the rattle but said they could not pin point it, they felt it might be the throttle pedal it self, but Dodge would not let them swap it out unless they were 100% sure that was the issue. So here I am still driving with the rattle. I did offer to pay for the part and my adviser said he would not allow that only cause he was not 100% sure it would fix the issue. Understand the service dept did all they could to help me, it was Dodge that tied their hands.
When attempting to cross multiple lane divide highway while synchronizing the timing of the crossing I had to let up and then depress accelerator pedal and got no response from throttle... the classic dead pedal response. It can be avoided but someone unfamiliar with the vehicle can get seriously hurt/killed by not understanding the dead pedal lag and those situations where it occurs... this must be fixed.
- Stony Creek, VA, USA
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- Anaheim, CA, USA