This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Dodge Ram 3500. The contact stated that while driving at an undisclosed speed, the integrated brake controller was activated, however, the vehicle failed to brake as intended. The contact stated that when the brake controller was activated, the trailer trailer brake was inoperable. The contact stated that the failure had been persistent since the vehicle was purchased in 2019. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.
My service abs light comes on and off, which makes cruise control inoperable and rear park sensors inoperable. This also makes putting into 4x4 impossible unless I turn off the truck, switch to 4x4, and start it before the sensor kicks off. I-??m worried about the abs mainly. I contacted my dealer and they said it-??s a common issue but the part is almost $1k and backordordered for months. How is this not a recall or safety issue?
1. HCU and ABS. Yes available for inspection. 2. Faulty braking, faulty fuse control, faulty anti skid, electronics began random operations such as radio, gauges flashing and wipers working. 3.Yes. Dealer said bad HCU and ABS. Currently with dealer due to no part availability. 4. No. Dealership inspected. 5. Yes, in June 2022 the service 4wd light came on periodically when driving but when we got it into service it was working fine. July 2023 the lights began flashing, wipers going, warning lights flashing then no lights and the truck died. Had to have it towed to dealer.
ABS light, traction control, cruise control and the 4 wheel drive will not work. Part is on back order and was told November then January and now it-??s August. I have a camper that I pull with this truck.
The contact owns a 2014 Ram 3500. While the vehicle was at the dealer (Colorado springs Dodge, 7455 austin bluffs pkwy, Colorado springs, co 80923) for routine maintenance, the contact was informed that the brake pads and rotors needed to be replaced. During the test drive, the brake line ruptured. It was diagnosed that the brake line needed to be replaced. The vehicle was repaired.the manufacturer was notified and opened case number: [xxx]. no further assistance was provided. The failure mileage was 50,577. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Colorado Springs, CO, USA
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While driving, heard loud pop. Lost steering and breaking ability. My husband notice the water pump had blown and the belt was shredded. Dodge said the water pump was on recall. They replaced it with another recalled water pump and refused to replace the belt and any fluids although they were a result of the pump. Concerned that this will happen again and cause wreck.
Vehicle is a 2014 Ram 3500 turbo diesel. The computer systems have required numerous updates and have failed 3 times when travelling. The brakes failed when new and a computer update fixed that after I had an accident. The PCM engine controller failed at 20,000 and shut us down while towing a large 5th wheel. In July 2016 the PCM failed and the def would not feed; again broken down with a large 5th wheel attached to the truck. On October 8, 2016 at 41,700 miles the def system has failed again leaving us stranded again while on the road. It is extremely dangerous to be stuck beside the highway with a broken down truck due to repeated computer failures. This problem is also limiting our travel plans because of the fear and danger associated with an unreliable truck. I think that this truck should be returned to the dealer and we should be given a new truck.
The factory integrated trailer brake module (itbm) on my 2014 Ram 3500 megacab 4X4 cummins diesel truck does not supply proper voltage to activate the electric brakes on a towed trailer. The voltage supplied to the trailer brakes is 7 volts DC with the gain set at max, checked by a trailer dealer that does pa state inspections, where a trailer requires over 10 volts DC to properly activate the braking system on the trailer being towed to safely aid in stopping both the trailer and tow vehicle. I recently had a notice appear in the electronic dash (evic) that there was a trailer brake problem and a notification that the trailer was not connected when it was still connected to the truck. This prompted the first visit to the dealer where I was told there was a problem with the trailer. I have had my truck to the dealer two times for this problem and the second time they checked the voltage of another truck that was 7 volts DC and said it was ok. I have a 35 foot 5th wheel rv trailer and a 18ft flat trailer that do not brake properly when attached to this truck. The 18 ft trailer brakes work properly when attached to a different truck. I have been researching this problem on the internet and have found that on many of the forums dealing with cummins diesel and Ram trucks that this problem is wide spread over many model years. On the Dodge Ram forum (www.ramforum.com - search brake controller) an automotive engineer even documented the lack of output of his 2015 Ram 3500 truck. At 100% input there was only 66% output to the trailer braking system. I have had 6 safety recalls for this truck so far. This problem may not receive as much attention as other problems due to the fact that there is a much smaller number of vehicles used for towing. Please do not wait until someone is killed before investigating this problem. Thank you for reviewing my submission.
The contact owns a 2014 Ram 3500. In April of 2015, while the vehicle was in reverse, the brakes malfunctioned. The contact's vehicle failed to stop and bumped into a second vehicle. There were no injuries. While driving approximately 60 mph, the brakes suddenly activated without the brake pedal being applied. During the incident, the brake sensor, ABS sensor and throttle sensor illuminated. The vehicle was taken to the dealer who replaced the brake module sensor and transmission sensor, but the failure recurred while being test driven. In November of 2015, the vehicle experienced the failure again. The vehicle was taken to the dealer who replaced the star connector. The failure recurred. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 7,000.
Integrated trailer brake controller fails to provide sufficient braking power to trailer. On several occasions, truck and trailer were in near-miss potential accidents due to insufficient trailer braking. Controller will not hold trailer still while the truck is at rest. Regardless of settings, including max power settings and using the manual slider fully engaged, the controller would not activate the trailer brakes sufficiently to safely slow the trailer in any situation. Trailer in question is approximately 13,000#, dual axle with brakes on both axles. Second trailer was used for testing with similar results, including the inability to cause brake lockup of an empty flatbed trailer. Dealer replaced itbm component(s), with no change. Excused as working properly, even with obviously insufficient braking ability.
Nov 11 2015 my truck flipped during a left hand turn while pulling a 3 car hauler with 2 cars on trailer I was about 25000lbs gross plus or minus 1000lbs. I was on my way to truck stop for fuel when accident happened. My truck has an automatic transmission and the month before was having shifting issues on level ground so I took to dealership for free factory repair/ reprogram transmission have all documents. Nearly 10,000 miles later / 1 month turning and now my truck is on its side my guess is it downshifted and puh pow over it went.
The parking (emergency brake) does not work and never has since vehicle was new. It would lock up at times but then not work to keep vehicle from rolling. This seems rather insignificant until you understand that the vehicle has no park(no parking postion) so the parking brake must work to keep vehicle from rolling, this vehicle will roll anytime motor is off unless parking brake(emergency brake) is engaged. It has been in the shop many times to repair this issue and it has never even been improved!!! safety issue is that vehicle should never have been allowed to be manufactured with no park! unlike a standard transmission which can be put in gear with motor off to stop from rolling there is no way on this vehicle other than the parking brake!(emergency brake) I have video of the problem and here is a link to that video. Https://youtu.be/ep_hp3dekmy
The oem trailer brake controller does not work as designed. There has been number or times that I came close hitting a cars. The brake controller is not supplying enough volts to stop my 17K trailer. Took it to the dealer and they said oem brake controller is working fine. When I check controller it's only supplying 6.5 volts when the manual slide is fully engaged. This is a big problem and needs to be address before someone gets killed. By the way my trailer is brand new and works fine with Ford and Chevy oem brake controller.
A D V E R T I S E M E N T S
- Farmville, VA, USA